Education Programs Manager

Overview

The Education Programs Manager provides comprehensive management for key projects integral to the Symphony’s implementation of national and international music education initiatives, including Adventures in Music (AIM), Music for Families, and other programs. The position is part of a dynamic team in a creative environment. Reports to the Associate Director, Education Programs. Provides project support as needed for the Senior Director of Community Engagement and Volunteer Services.

Location: Davies Symphony Hall, San Francisco, CA. Status: Full Time, Exempt, Hybrid schedule. Regular hours: 9am-5pm. Salary: $65,208 - $68,882 annually. Supervisory: No direct supervisory responsibilities.

Base pay range from the job post: $65,208.00/yr - $68,882.00/yr.

Job Summary

The Education Programs Manager provides comprehensive management for key projects integral to the Symphony’s implementation of a wide range of nationally and internationally recognized music education initiatives, including the Adventures in Music (AIM) program, Music for Families, and other programs. The position reports to the Associate Director, Education Programs and provides project support as needed for the Senior Director of Community Engagement and Volunteer Services.

Essential Functions & Responsibilities

• Education Project Management: Manage distribution of educational materials (approx. 100,000 pieces each year) for all Education Dept. programs, including intake, tracking, storage, and archiving.
• Hire and oversee a staff of 4 temporary personnel during various distribution periods.
• Manage Education Department’s resource database, including documentation of intake, in-house/off-site storage and retrieval, cataloging, and archiving of materials.
• Manage attributes of the SFS ArtsVision database pertaining to Education programs.
• Assist with onboarding, training, and evaluation of 30+ AIM ensemble artists to develop in-school presentations.
• Document and track each ensemble’s program, as well as related feedback from the Education Team, to evaluate progress throughout the training period and performance season.
• Collaborate on AIM Curriculum and Student Journal production and proofing.
• Monitor designated AIM program presentations at SFUSD elementary school sites. Perform evaluations using observational rubrics for AIM ensemble musicians; evaluate outcomes to determine program adjustments for ensembles.
• Manage the Visual Arts Project, including collection and registration of artwork, coordination of adjudication process, curatorial responsibilities, communication to schools, collaboration with SF Public Library regarding installation, and customized acknowledgements to entrants.
• Manage Education budget documentation, including expense data, reconciliations, reclassification, and budget research.
• Manage the collection and submission of bi-weekly timecards for AIM musicians to the payroll department.
• Manage production of Education Program workshops, including logistical planning, setup, and implementation for AIM Teacher Training Workshops, SFUSD professional development for Visual and Performing Arts educators, and other events as needed.
• Monitor front-of-house for AIM concerts throughout the season to facilitate logistics and troubleshoot; exercise judgment in solving difficulties—both independently and in collaboration with front-of-house staff.
• Collaborate with the Marketing Department to produce marketing materials and develop promotional campaigns for education initiatives.
• Manage coordination of image capture for all education programs, both with internal constituents and obtaining necessary permissions with SFUSD officials, teachers, and parents.
• Assist the Associate Director, Education Programs on ensuring compliance with SFUSD policies on arts education, equitable access, and culturally responsive content.
• Oversee all program mailings, utilizing Education Department databases or Tessitura contact to assemble lists and secure labels.
• Assist in ordering charter buses from SFUSD approved vendors for school group transportation to Davies Symphony Hall.
• Manage all relevant correspondence through the education department’s AIM inbox.

General – Program and Administrative Support

• Coordinate Department events, interfacing with SFS Operations Department, War Memorial Engineer staff, and catering vendors.
• Organize and respond to email and phone communications from internal and external stakeholders, including school personnel and patrons; prepare email communications for schools and respond to inquiries.
• Proofread all Education Department publications, schedules, and written communications.
• Maintain the Education Department’s repertoire lists and reference documents.
• Gather and analyze data for statistical reporting.
• Assist with archiving and digitizing Education Department assets.

Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor’s degree preferred
• 2-3 years’ experience in the Arts Education field, with preference for a candidate from a music education administration background.
• Expertise with Windows-based software and Google Workspace, with emphasis on complex mail merges and database manipulation.
• Excellent written and verbal communication skills.
• Ability to professionally and diplomatically interact with a wide variety of internal and external stakeholders.
• Ability to collaborate effectively in a team environment.
• Ability to exercise professional judgment when asking for assistance.
• Understanding of and sensitivity to the exigencies of public school districts and campus environments.
• Ability to manage time effectively and meet deadlines.
• Strong organizational skills, with the ability to work independently and manage highly detailed tasks.
• Must be able to edit and proofread own work to ensure integrity before publishing memos/reports.
• Demonstrated problem-solving skills; ability to troubleshoot and identify challenges and solutions.
• Ability to handle multiple tasks and priorities, and meet deadlines in a high-volume, fast-paced environment.
• Ability to lift 40 pounds.
• Flexible and available for evening and weekend assignments with advance notice.

Supervisory Responsibilities

None

Working Relationships

• Community Engagement and Education teams, Volunteer Council, Youth Orchestra, Operations, Patron Services, Front of House, Marketing, Creative Services
• AIM ensemble musicians
• SFUSD administration
• SFS ushers

EEO STATEMENT

In alignment with the values statement above, the San Francisco Symphony is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.