NAPA Auto Parts
Overview
Assistant Store Manager at NAPA Auto Parts. This role uses automotive or customer service expertise with both wholesale and retail customers, serves as a leader to teammates, and helps drive NAPA to be the dominant parts supplier in the market. Responsibilities
Lead a successful team, support the store manager, and manage in a fast-paced retail environment Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while pursuing continuous improvement in processes and procedures Grow customer relationships, assist with sales/service questions, and ensure a positive experience in-store and on the phone Qualifications
High school diploma or equivalent; technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn automotive basics Passion for delivering customer care and building long-term relationships Thrive in a fast-paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60 lbs in some situations Background in automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a plus Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management is a plus Customer-centric approach ASE Certifications and NAPA Know How are advantages Benefits
Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and parental leave. Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. This position offers a starting hourly rate of $20. Many hourly positions have pay progression with set starting rates; you may reach the top end of this range within 12 months of hire. The starting rate for other positions will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Equal Opportunity
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Assistant Store Manager at NAPA Auto Parts. This role uses automotive or customer service expertise with both wholesale and retail customers, serves as a leader to teammates, and helps drive NAPA to be the dominant parts supplier in the market. Responsibilities
Lead a successful team, support the store manager, and manage in a fast-paced retail environment Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while pursuing continuous improvement in processes and procedures Grow customer relationships, assist with sales/service questions, and ensure a positive experience in-store and on the phone Qualifications
High school diploma or equivalent; technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn automotive basics Passion for delivering customer care and building long-term relationships Thrive in a fast-paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60 lbs in some situations Background in automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a plus Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management is a plus Customer-centric approach ASE Certifications and NAPA Know How are advantages Benefits
Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and parental leave. Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. This position offers a starting hourly rate of $20. Many hourly positions have pay progression with set starting rates; you may reach the top end of this range within 12 months of hire. The starting rate for other positions will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Equal Opportunity
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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