LVMH Group
Job responsibilities
Plays an
active role on the sales floor , increasing boutique sales and achieving the objectives Analyses
the store’s
retail
performance
KPIs (traffic, conversion, sales in volume and value, ASP, mix of sales…), identifies
business
opportunities
and establishes
360° action
plans
to tackle them Stays
updated
on the
watch industry
and
local market competitive environment Sets
individual
and
collective
objectives ,
follows
the
performance , and
realizes
reviews
of the team members Shadows
and
supports
the team members on the floor,
provides
immediate
feedback ,
develops
them in their
current roles Ensures team’s
motivation
and
cohesion
while promoting a
positive, inclusive
and
supportive work environment Identifies
and
hires
new team members Ensures an
outstanding
service
is offered to all visitors in store Embodies
the
Tag Heuer’s
brand
values
and
acts
as a
passionate
Brand
Ambassador
in and outside the boutique, especially at events Ensures
that
grooming ,
attitudes , and
Visual Merchandising
meet
luxury standards
and
internal guidelines Proactively networks
and
connects
with
local people of influence Leads the team to
develop long-term relationships
with clients Sets
and
follows collective
and
individual clienteling objectives
(number of outreaches, appointments, sales from appointments…) Ensures
qualitative
client data collection
and
leverages
the
data
to address clients in a personally relevant way, capitalizing on all opportunities to grow the business Plans events
in line with brand strategy and guidelines,
coordinates all stakeholders
and
assesses
the
ROI Oversees the
boutique operational processes , front and back, in line with internal guidelines: inventory, cash, security, store opening and closing, etc. Ensures
compliance
with
internal
control
policy Supervises the
store expenses
and
maintenance Profile
Management experience in a luxury retail environment Creative
business
driver ,
results - oriented Excellent
interpersonal ,
communication
and
presentation
skills Inspirational
leader , able to
coach
and
develop
a
high-performing
team Client-centric
mindset , focused on recruiting new clients and growing the active client base Agile
manager , able to
multi-task
in a
fast-paced environment
and
work in various roles
depending on business needs Employee benefits:
At our Maison, we offer a generous and comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k, automatic employee contribution, employee assistance programs and more. Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.
#J-18808-Ljbffr
Plays an
active role on the sales floor , increasing boutique sales and achieving the objectives Analyses
the store’s
retail
performance
KPIs (traffic, conversion, sales in volume and value, ASP, mix of sales…), identifies
business
opportunities
and establishes
360° action
plans
to tackle them Stays
updated
on the
watch industry
and
local market competitive environment Sets
individual
and
collective
objectives ,
follows
the
performance , and
realizes
reviews
of the team members Shadows
and
supports
the team members on the floor,
provides
immediate
feedback ,
develops
them in their
current roles Ensures team’s
motivation
and
cohesion
while promoting a
positive, inclusive
and
supportive work environment Identifies
and
hires
new team members Ensures an
outstanding
service
is offered to all visitors in store Embodies
the
Tag Heuer’s
brand
values
and
acts
as a
passionate
Brand
Ambassador
in and outside the boutique, especially at events Ensures
that
grooming ,
attitudes , and
Visual Merchandising
meet
luxury standards
and
internal guidelines Proactively networks
and
connects
with
local people of influence Leads the team to
develop long-term relationships
with clients Sets
and
follows collective
and
individual clienteling objectives
(number of outreaches, appointments, sales from appointments…) Ensures
qualitative
client data collection
and
leverages
the
data
to address clients in a personally relevant way, capitalizing on all opportunities to grow the business Plans events
in line with brand strategy and guidelines,
coordinates all stakeholders
and
assesses
the
ROI Oversees the
boutique operational processes , front and back, in line with internal guidelines: inventory, cash, security, store opening and closing, etc. Ensures
compliance
with
internal
control
policy Supervises the
store expenses
and
maintenance Profile
Management experience in a luxury retail environment Creative
business
driver ,
results - oriented Excellent
interpersonal ,
communication
and
presentation
skills Inspirational
leader , able to
coach
and
develop
a
high-performing
team Client-centric
mindset , focused on recruiting new clients and growing the active client base Agile
manager , able to
multi-task
in a
fast-paced environment
and
work in various roles
depending on business needs Employee benefits:
At our Maison, we offer a generous and comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k, automatic employee contribution, employee assistance programs and more. Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.
#J-18808-Ljbffr