Fenwick & West
Overview
eBilling Specialist
at Fenwick & West Fenwick is seeking an eBilling Specialist who will be responsible for the successful submission and collection of legal invoices through web-based platforms. This role requires adherence to firm, departmental, and client standards and guidelines. The eBilling Specialist will play a critical role in maintaining the financial health of the firm by ensuring timely and accurate billing processes. This includes managing the entire ebilling cycle, from client onboarding in ebill systems to invoice submission to payment collection, while addressing any discrepancies or challenges that may arise. This position can be based in any of Fenwick & West’s U.S. office locations and offers a hybrid work arrangement, allowing you to work both from home and at a Fenwick office. The work schedule (non-exempt) is 40 hours per week, Monday – Friday, 9:00 am – 6:00 pm, with in-office frequency determined by business needs and department guidance. Responsibilities
Coordinate with Pricing and Billing teams to onboard and maintain client portfolios on eBilling sites, including rate and budget submissions. Manage the submission process of billing rates to client platforms, ensuring acceptance and accuracy of rates between Aderant and client billing platform. Manage client deadlines for budgets, monthly accruals, and billing due dates. Work with Client Accounting Team to ensure eBills are prepared accurately and in accordance with client and eBilling vendor requirements. Ensure the timely and accurate submission of electronically billed invoices using BillBlast and other web-based eBilling vendor platforms. Track the status of submitted invoices and address issues in a timely manner. Collaborate with Client Accounting Team and attorneys to resolve short payments, rejections, appeals and resubmissions as needed. Accurately update submission files to ensure compliance with client and/or vendor requirements. Prepare appeals for rejected or short-paid invoices, ensuring compliance with each client’s deadlines; troubleshoot and resolve issues or provide detailed information to Client Accounting for resolution. Actively monitor eBilling platforms for delays and escalate issues to Client Accounting. Maintain documentation of non-standard eBilling requirements and update Client and Matter eBilling Instructions in Aderant and CET databases to keep them current. Identify and implement process improvements to enhance the success rate of eBilling submissions. Utilize Aderant, BillBlast and other eBilling platforms to assist team members with the collections process and reporting. Work with Cash Receipts staff to research and resolve misapplied payments and minimize unapplied cash/trust balances. Perform other related duties as assigned. Qualifications
Strong attention to detail, accuracy and organizational skills. Strong analytical and troubleshooting skills. Effective verbal and written communication with attorneys, staff professionals and clients. Ability to prioritize multiple tasks efficiently in a fast-paced, deadline-driven environment. Strong teamwork skills. Proficient in Microsoft Office (Excel, Word, Outlook). Experience with creating and editing LEDES files is preferred. Reporting to the Senior Billing and Collections Manager, the ideal candidate will have 3-5 years of legal billing and/or eBilling experience in a law firm setting. Experience with Aderant, Bill Blast or 3E, and familiarity with e-billing sites (e.g., CounselLink, Serengeti, T360) is preferred. A Bachelor’s degree is strongly preferred. Benefits and Compensation
The anticipated salary range for this position is $76,000 – $107,500. A discretionary bonus may be available based on performance. Fenwick offers a comprehensive benefits program including Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing programs. Eligibility details available upon request.
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eBilling Specialist
at Fenwick & West Fenwick is seeking an eBilling Specialist who will be responsible for the successful submission and collection of legal invoices through web-based platforms. This role requires adherence to firm, departmental, and client standards and guidelines. The eBilling Specialist will play a critical role in maintaining the financial health of the firm by ensuring timely and accurate billing processes. This includes managing the entire ebilling cycle, from client onboarding in ebill systems to invoice submission to payment collection, while addressing any discrepancies or challenges that may arise. This position can be based in any of Fenwick & West’s U.S. office locations and offers a hybrid work arrangement, allowing you to work both from home and at a Fenwick office. The work schedule (non-exempt) is 40 hours per week, Monday – Friday, 9:00 am – 6:00 pm, with in-office frequency determined by business needs and department guidance. Responsibilities
Coordinate with Pricing and Billing teams to onboard and maintain client portfolios on eBilling sites, including rate and budget submissions. Manage the submission process of billing rates to client platforms, ensuring acceptance and accuracy of rates between Aderant and client billing platform. Manage client deadlines for budgets, monthly accruals, and billing due dates. Work with Client Accounting Team to ensure eBills are prepared accurately and in accordance with client and eBilling vendor requirements. Ensure the timely and accurate submission of electronically billed invoices using BillBlast and other web-based eBilling vendor platforms. Track the status of submitted invoices and address issues in a timely manner. Collaborate with Client Accounting Team and attorneys to resolve short payments, rejections, appeals and resubmissions as needed. Accurately update submission files to ensure compliance with client and/or vendor requirements. Prepare appeals for rejected or short-paid invoices, ensuring compliance with each client’s deadlines; troubleshoot and resolve issues or provide detailed information to Client Accounting for resolution. Actively monitor eBilling platforms for delays and escalate issues to Client Accounting. Maintain documentation of non-standard eBilling requirements and update Client and Matter eBilling Instructions in Aderant and CET databases to keep them current. Identify and implement process improvements to enhance the success rate of eBilling submissions. Utilize Aderant, BillBlast and other eBilling platforms to assist team members with the collections process and reporting. Work with Cash Receipts staff to research and resolve misapplied payments and minimize unapplied cash/trust balances. Perform other related duties as assigned. Qualifications
Strong attention to detail, accuracy and organizational skills. Strong analytical and troubleshooting skills. Effective verbal and written communication with attorneys, staff professionals and clients. Ability to prioritize multiple tasks efficiently in a fast-paced, deadline-driven environment. Strong teamwork skills. Proficient in Microsoft Office (Excel, Word, Outlook). Experience with creating and editing LEDES files is preferred. Reporting to the Senior Billing and Collections Manager, the ideal candidate will have 3-5 years of legal billing and/or eBilling experience in a law firm setting. Experience with Aderant, Bill Blast or 3E, and familiarity with e-billing sites (e.g., CounselLink, Serengeti, T360) is preferred. A Bachelor’s degree is strongly preferred. Benefits and Compensation
The anticipated salary range for this position is $76,000 – $107,500. A discretionary bonus may be available based on performance. Fenwick offers a comprehensive benefits program including Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing programs. Eligibility details available upon request.
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