Conviso Inc.
Overview
Conviso Inc is hiring CMDB and Discovery Analyst, Remote Position. Active Secret clearance required. Title: Junior CMDB and Discovery Analyst. Responsibilities
Support a variety of ServiceNow Discovery/CMDB administration tasks Add/update/remove Discovery credentials Create/update/remove Discovery ranges and schedules Monitor CMDB health and resolve conflicts between data sources Interpret Discovery logs and data to diagnose issues Produce management information, including KPIs and status reports, with an operational and management focus Improve ServiceNow Discovery and remediate blockers of Service Mapping for CMDB inventory Manage Discovery processes and scripting of CIs in the Configuration Management system Administrate, maintain, manage, and resolve issues that arise with data and MID servers related to Discovery Improve processes and procedures in Discovery scripting Implement and support out-of-the-box and applicable custom patterns to discover on-premise and cloud infrastructure Work collaboratively across business and technology services organizations to evolve and mature the CMDB Qualifications
Operational experience of Information Technology Infrastructure Library (ITIL) and IT Service Management (ITSM) Knowledge of Configuration Management is a plus Seniority level
Entry level Employment type
Full-time Job function
Information Technology and Consulting Industries
Software Development, IT System Custom Software Development, and Government Administration Location
Remote
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Conviso Inc is hiring CMDB and Discovery Analyst, Remote Position. Active Secret clearance required. Title: Junior CMDB and Discovery Analyst. Responsibilities
Support a variety of ServiceNow Discovery/CMDB administration tasks Add/update/remove Discovery credentials Create/update/remove Discovery ranges and schedules Monitor CMDB health and resolve conflicts between data sources Interpret Discovery logs and data to diagnose issues Produce management information, including KPIs and status reports, with an operational and management focus Improve ServiceNow Discovery and remediate blockers of Service Mapping for CMDB inventory Manage Discovery processes and scripting of CIs in the Configuration Management system Administrate, maintain, manage, and resolve issues that arise with data and MID servers related to Discovery Improve processes and procedures in Discovery scripting Implement and support out-of-the-box and applicable custom patterns to discover on-premise and cloud infrastructure Work collaboratively across business and technology services organizations to evolve and mature the CMDB Qualifications
Operational experience of Information Technology Infrastructure Library (ITIL) and IT Service Management (ITSM) Knowledge of Configuration Management is a plus Seniority level
Entry level Employment type
Full-time Job function
Information Technology and Consulting Industries
Software Development, IT System Custom Software Development, and Government Administration Location
Remote
#J-18808-Ljbffr