Apex Systems
High Performance Computing Technical Support Consultant
Apex Systems, Livermore, California, United States, 94551
Overview
Job#: 2075756 Job Description:
Technical Support Consultant Our government client is immediately hiring for a Technical Support Consultant to join their team in Livermore, CA. This is a direct-hire opportunity (no contract). Position requires a currently active, DoD-issued Top Secret/SCI Security Clearance or DOE-issued Q Clearance Note: formatting emphasis has been removed; content retained. Location:
100% on-site in Livermore, CA 94550 Schedule:
M-F, Core Business Hours Pay Rate:
$120-175k salary (flexible depending upon experience) How to apply:
If interested in applying, please email a copy of your updated resume to Melissa at [email protected] and reference Job ID: 2075756 Responsibilities
Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents Maintain system software and firmware revisions, including patches, updates, and OS upgrades Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required Manage software issues for both the system and user applications, submitting and tracking bugs as required Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications Requirements and Skills
Active, DoD-issued TS/SCI Security Clearance or DOE-issued Q Clearance is required Masters Degree in Computer Science or IT-related field with 12 years of professional IT experience OR Bachelors Degree with 15 years of professional IT experience (additional years may be used in lieu of degree) Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security Ability to lead and work effectively in a team environment Direct experience with multiple programming and scripting languages (e.g., Perl, Python, C, FORTRAN) preferred Ability to maintain system software, use debugging tools for problem isolation; perform software builds, upgrades, and patch installations as needed Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm under pressure and meet strict deadlines Experience with project planning/management, process management, and team or project leadership preferred Able to clearly document processes and procedures with a focus on mentoring and knowledge sharing Occasional travel for training is required On-site work required About Apex
#clearance EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We value innovation, collaboration, and continuous learning. We offer career resources, training, certifications, development opportunities, and a comprehensive benefits package.
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Job#: 2075756 Job Description:
Technical Support Consultant Our government client is immediately hiring for a Technical Support Consultant to join their team in Livermore, CA. This is a direct-hire opportunity (no contract). Position requires a currently active, DoD-issued Top Secret/SCI Security Clearance or DOE-issued Q Clearance Note: formatting emphasis has been removed; content retained. Location:
100% on-site in Livermore, CA 94550 Schedule:
M-F, Core Business Hours Pay Rate:
$120-175k salary (flexible depending upon experience) How to apply:
If interested in applying, please email a copy of your updated resume to Melissa at [email protected] and reference Job ID: 2075756 Responsibilities
Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents Maintain system software and firmware revisions, including patches, updates, and OS upgrades Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required Manage software issues for both the system and user applications, submitting and tracking bugs as required Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications Requirements and Skills
Active, DoD-issued TS/SCI Security Clearance or DOE-issued Q Clearance is required Masters Degree in Computer Science or IT-related field with 12 years of professional IT experience OR Bachelors Degree with 15 years of professional IT experience (additional years may be used in lieu of degree) Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security Ability to lead and work effectively in a team environment Direct experience with multiple programming and scripting languages (e.g., Perl, Python, C, FORTRAN) preferred Ability to maintain system software, use debugging tools for problem isolation; perform software builds, upgrades, and patch installations as needed Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm under pressure and meet strict deadlines Experience with project planning/management, process management, and team or project leadership preferred Able to clearly document processes and procedures with a focus on mentoring and knowledge sharing Occasional travel for training is required On-site work required About Apex
#clearance EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We value innovation, collaboration, and continuous learning. We offer career resources, training, certifications, development opportunities, and a comprehensive benefits package.
#J-18808-Ljbffr