OpenTable
Overview
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on their team, their guests, and their bottom line, while enabling diners to discover and book the perfect restaurant for every occasion. We’re seeking an experienced and agile Director of People Operations to scale our global HR operational infrastructure. This critical leadership role will oversee the end-to-end strategy of our compensation, benefits, operations, immigration, & systems programs. You will lead a team responsible for service delivery, systems administration, and rewards execution—and serve as a trusted partner to Legal, Finance, Payroll, and IT, as well as the OpenTable executive team. This is a hybrid role with the expectation to work from our San Francisco office 2 days per week. Responsibilities
Design, implement, and evolve a scalable shared services operational model that centralizes HR operations processes while ensuring global consistency, compliance, and a high quality employee experience Lead HR Systems strategy across the employee lifecycle (e.g., onboarding, job changes, offboarding) to drive efficiency and compliance Oversee the execution of mid-year and year-end compensation cycles and compensation forecasting/budgeting in close partnership with Finance and senior leadership Craft and fine tune global benefits programs that align with business goals and drive employee retention About You
8–10+ years of progressive HR experience with a focus in HR operations, compensation, & systems in a global, high-growth environment Proven experience leading and developing HR Operations or Total Rewards teams Deep expertise in Workday, including Core HCM and Advanced Compensation modules Strong knowledge of global employment compliance, HR governance, and policy development Exceptional problem-solving and systems-thinking skills; able to navigate complexity and bring structure to ambiguity Adept at analyzing and interpreting data to inform strategic decisions Excellent written and verbal communication skills, including experience presenting to executives High attention to detail, with a process improvement mindset and ability to execute with consistency Bachelor's degree required; HR or business-related certifications (e.g., PHR, SHRM-SCP, CCP) are a plus Benefits and Perks
Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth; Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges Paid parental leave; Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts; Employee Resource Groups Competitive retirement and health plans
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OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on their team, their guests, and their bottom line, while enabling diners to discover and book the perfect restaurant for every occasion. We’re seeking an experienced and agile Director of People Operations to scale our global HR operational infrastructure. This critical leadership role will oversee the end-to-end strategy of our compensation, benefits, operations, immigration, & systems programs. You will lead a team responsible for service delivery, systems administration, and rewards execution—and serve as a trusted partner to Legal, Finance, Payroll, and IT, as well as the OpenTable executive team. This is a hybrid role with the expectation to work from our San Francisco office 2 days per week. Responsibilities
Design, implement, and evolve a scalable shared services operational model that centralizes HR operations processes while ensuring global consistency, compliance, and a high quality employee experience Lead HR Systems strategy across the employee lifecycle (e.g., onboarding, job changes, offboarding) to drive efficiency and compliance Oversee the execution of mid-year and year-end compensation cycles and compensation forecasting/budgeting in close partnership with Finance and senior leadership Craft and fine tune global benefits programs that align with business goals and drive employee retention About You
8–10+ years of progressive HR experience with a focus in HR operations, compensation, & systems in a global, high-growth environment Proven experience leading and developing HR Operations or Total Rewards teams Deep expertise in Workday, including Core HCM and Advanced Compensation modules Strong knowledge of global employment compliance, HR governance, and policy development Exceptional problem-solving and systems-thinking skills; able to navigate complexity and bring structure to ambiguity Adept at analyzing and interpreting data to inform strategic decisions Excellent written and verbal communication skills, including experience presenting to executives High attention to detail, with a process improvement mindset and ability to execute with consistency Bachelor's degree required; HR or business-related certifications (e.g., PHR, SHRM-SCP, CCP) are a plus Benefits and Perks
Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth; Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges Paid parental leave; Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts; Employee Resource Groups Competitive retirement and health plans
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