TalentAlly
Technician, Engineering II (Field Service Engineer II)
TalentAlly, San Jose, California, United States, 95199
Overview
Technician, Engineering II (Field Service Engineer II) role at TalentAlly. This position supports Anelva equipment in the field, including troubleshooting and installations. The role is based in San Jose, CA and involves direct interface with customers to support high vacuum PVD and related robotics equipment in customers' clean rooms. On-call technical support may be required, including off-shift work. This is a full-time, field-based role with duties at customer sites. Responsibilities
Monitor, inspect, set up, calibrate, and maintain semiconductor process equipment in the field to prevent downtime. Troubleshoot hardware and software issues and implement solutions. Collect data for software-related issues and discuss with headquarters in Japan. Accurately document all maintenance activity and provide field service reports. Install equipment control software and maintain record of software revision history. Participate in the installation of equipment at customers' sites. Monitor stock levels of service parts and equipment to ensure adequate inventory for repair work. Provide training and assistance to other technicians. Communicate effectively with customers, Canon USA, and Canon-Anelva Japan employees; escalate serious or complicated repair problems to senior team members. About You Skills & Expertise
2-3 years of experience with PVD or semiconductor vacuum equipment with an Associate degree is required; Bachelors degree in engineering is preferred. Candidates without an AS or BS may be considered with equivalent experience in the same field. Multi-chamber cluster systems and robotics experience is highly preferred. Ability to understand electrical and mechanical drawings for troubleshooting. Experience with PLC and other software applications is a plus. Ability to work independently after 3-6 months of on-the-job training. Analytical skills for problem analysis and resolution; ability to determine a problem-solving road map and follow methodical steps to resolution. Ability to determine and recommend spare and consumable parts for PMs and repairs. Willingness to travel domestically up to 25% and internationally for training; valid driver's license and acceptable driving record. May require flexible shifts and the ability to lift approximately 50 lbs. Bilingual communication skills helpful but not required (Japanese/English). Physical requirements include standing, walking, typing, grasping, talking, hearing, and occasional climbing; work may occur in cleanroom environments and near moving parts with exposure to chemicals, UV light, or lasers. Compensation and Benefits
We are providing the anticipated rate for this role: $29.20 - $43.73 hourly. #J-18808-Ljbffr
Technician, Engineering II (Field Service Engineer II) role at TalentAlly. This position supports Anelva equipment in the field, including troubleshooting and installations. The role is based in San Jose, CA and involves direct interface with customers to support high vacuum PVD and related robotics equipment in customers' clean rooms. On-call technical support may be required, including off-shift work. This is a full-time, field-based role with duties at customer sites. Responsibilities
Monitor, inspect, set up, calibrate, and maintain semiconductor process equipment in the field to prevent downtime. Troubleshoot hardware and software issues and implement solutions. Collect data for software-related issues and discuss with headquarters in Japan. Accurately document all maintenance activity and provide field service reports. Install equipment control software and maintain record of software revision history. Participate in the installation of equipment at customers' sites. Monitor stock levels of service parts and equipment to ensure adequate inventory for repair work. Provide training and assistance to other technicians. Communicate effectively with customers, Canon USA, and Canon-Anelva Japan employees; escalate serious or complicated repair problems to senior team members. About You Skills & Expertise
2-3 years of experience with PVD or semiconductor vacuum equipment with an Associate degree is required; Bachelors degree in engineering is preferred. Candidates without an AS or BS may be considered with equivalent experience in the same field. Multi-chamber cluster systems and robotics experience is highly preferred. Ability to understand electrical and mechanical drawings for troubleshooting. Experience with PLC and other software applications is a plus. Ability to work independently after 3-6 months of on-the-job training. Analytical skills for problem analysis and resolution; ability to determine a problem-solving road map and follow methodical steps to resolution. Ability to determine and recommend spare and consumable parts for PMs and repairs. Willingness to travel domestically up to 25% and internationally for training; valid driver's license and acceptable driving record. May require flexible shifts and the ability to lift approximately 50 lbs. Bilingual communication skills helpful but not required (Japanese/English). Physical requirements include standing, walking, typing, grasping, talking, hearing, and occasional climbing; work may occur in cleanroom environments and near moving parts with exposure to chemicals, UV light, or lasers. Compensation and Benefits
We are providing the anticipated rate for this role: $29.20 - $43.73 hourly. #J-18808-Ljbffr