Thrivent
Overview
The Director, HR Performance Consulting is a leader within the Human Resources division and works with all leaders and employees at Thrivent. The Director will play an integral part in building and managing a team that addresses enterprise-wide sensitive matters related to employee performance and behavioral concerns, coaching, and corrective action. This hands-on leadership role conducts fact finding, triaging concerns, providing coaching and advice, case management, and escalating and partnering with Thrivent’s Code of Conduct Office, Employee Relations Team and other Employment Law and Compliance teams as necessary. Additionally, the role develops and/or utilizes metrics, training, tools, templates, processes, and implementation plans in support of coaching and corrective action practices. The Director reports directly to the VP, HR. Responsibilities
Leads a team that consults, coaches, and advises corporate and field leaders in support of the performance management continuum: coaching and feedback, corrective action, documented performance improvement plans, and involuntary terminations. Conducts thorough investigations for sensitive or complex performance management issues, including fact finding, case management, documentation, escalation, and resolution up to and including termination of employment. Demonstrates strong enterprise risk acumen, applying judgment to navigate complex, high-impact situations; balances risk mitigation with business objectives and understands distinctions between employee and independent contractor models. Exercises sound judgment in managing all aspects of the performance management continuum and employment actions up to termination, in alignment with policies, practices, and legal requirements. Develops, maintains, and/or implements strategies, processes, tools, templates, systems, and implementation plans to ensure consistent application of policies related to the performance management continuum, in partnership with the Product Operating Team and key stakeholders. Maintains and applies current knowledge of employment laws and Thrivent policies and practices. Cultivates strong partnerships and serves as the primary point of contact for cross-functional performance management concerns with stakeholders such as HR Business Partners, Centers of Expertise, HR Leadership Team, Employee Relations, Code of Conduct, Lawyers, and other Employment Law and Compliance teams. Leverages data-driven insights to recommend and/or implement risk mitigation strategies and opportunities for improvement within business groups and across the enterprise. Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes. Supports and/or develops an environment focused on continuous improvement, exceptional employee engagement, and a commitment to clients; shapes a culture that reflects Thrivent’s purpose, promise, and values, maintaining trust and reputation. Occasional overnight travel may be required. Qualifications & Skills
Required: 10+ years of progressive HR experience with significant employee relations experience Bachelor’s Degree 3+ years of experience leading an Employee Relations, HR Business Partner team, or related group In-depth understanding of employment/labor law, regulations, legal compliance requirements, trends, and current litigation/regulatory areas Strong business and HR acumen, balancing issue resolution, risk management, and business objectives Extensive knowledge of internal investigation principles and managing difficult, sensitive employee situations Excellent consultation and relationship management skills with the ability to coach and influence all levels of employees Excellent people leadership and management skills Ability to work effectively under pressure, manage multiple priorities, and adapt to changes Advanced problem-solving and critical thinking; ability to research and interpret information to make recommendations High confidentiality, integrity, sensitivity, and discretion with sound judgment Strong written communication skills, including experience with case notes and detailed reporting Ability to verbally communicate effectively to a diverse audience History of building trusted partnerships Experience collaborating and leading change within a large, multi-functional organization Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Preferred: Advanced degree (MBA, Masters in HR, law degree) Experience with Workday 3+ years experience as an HR Business Partner or similar role Experience working in a Product Operating Model environment Pay Transparency and Benefits
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. The applicable salary range for this full-time role is $143,557.00 - $194,224.00 per year, which factors in various geographic regions; actual offer depends on location, experience, skills, and business needs. Thrivent offers a variety of benefits, including bonuses, medical/dental/vision insurance, health savings accounts, flexible spending accounts, 401(k), pension, life and disability insurance, paid time off, holidays, Volunteer Time Off, parental leave, EAP, well-being benefits, and other employee benefits. Benefits eligibility is subject to plan documents and may change. Thrivent is an Equal Employment Opportunity employer. EEO applies to all employees and applicants. Thrivent provides reasonable accommodations to individuals with disabilities. If you need an accommodation, please email human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
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The Director, HR Performance Consulting is a leader within the Human Resources division and works with all leaders and employees at Thrivent. The Director will play an integral part in building and managing a team that addresses enterprise-wide sensitive matters related to employee performance and behavioral concerns, coaching, and corrective action. This hands-on leadership role conducts fact finding, triaging concerns, providing coaching and advice, case management, and escalating and partnering with Thrivent’s Code of Conduct Office, Employee Relations Team and other Employment Law and Compliance teams as necessary. Additionally, the role develops and/or utilizes metrics, training, tools, templates, processes, and implementation plans in support of coaching and corrective action practices. The Director reports directly to the VP, HR. Responsibilities
Leads a team that consults, coaches, and advises corporate and field leaders in support of the performance management continuum: coaching and feedback, corrective action, documented performance improvement plans, and involuntary terminations. Conducts thorough investigations for sensitive or complex performance management issues, including fact finding, case management, documentation, escalation, and resolution up to and including termination of employment. Demonstrates strong enterprise risk acumen, applying judgment to navigate complex, high-impact situations; balances risk mitigation with business objectives and understands distinctions between employee and independent contractor models. Exercises sound judgment in managing all aspects of the performance management continuum and employment actions up to termination, in alignment with policies, practices, and legal requirements. Develops, maintains, and/or implements strategies, processes, tools, templates, systems, and implementation plans to ensure consistent application of policies related to the performance management continuum, in partnership with the Product Operating Team and key stakeholders. Maintains and applies current knowledge of employment laws and Thrivent policies and practices. Cultivates strong partnerships and serves as the primary point of contact for cross-functional performance management concerns with stakeholders such as HR Business Partners, Centers of Expertise, HR Leadership Team, Employee Relations, Code of Conduct, Lawyers, and other Employment Law and Compliance teams. Leverages data-driven insights to recommend and/or implement risk mitigation strategies and opportunities for improvement within business groups and across the enterprise. Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes. Supports and/or develops an environment focused on continuous improvement, exceptional employee engagement, and a commitment to clients; shapes a culture that reflects Thrivent’s purpose, promise, and values, maintaining trust and reputation. Occasional overnight travel may be required. Qualifications & Skills
Required: 10+ years of progressive HR experience with significant employee relations experience Bachelor’s Degree 3+ years of experience leading an Employee Relations, HR Business Partner team, or related group In-depth understanding of employment/labor law, regulations, legal compliance requirements, trends, and current litigation/regulatory areas Strong business and HR acumen, balancing issue resolution, risk management, and business objectives Extensive knowledge of internal investigation principles and managing difficult, sensitive employee situations Excellent consultation and relationship management skills with the ability to coach and influence all levels of employees Excellent people leadership and management skills Ability to work effectively under pressure, manage multiple priorities, and adapt to changes Advanced problem-solving and critical thinking; ability to research and interpret information to make recommendations High confidentiality, integrity, sensitivity, and discretion with sound judgment Strong written communication skills, including experience with case notes and detailed reporting Ability to verbally communicate effectively to a diverse audience History of building trusted partnerships Experience collaborating and leading change within a large, multi-functional organization Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Preferred: Advanced degree (MBA, Masters in HR, law degree) Experience with Workday 3+ years experience as an HR Business Partner or similar role Experience working in a Product Operating Model environment Pay Transparency and Benefits
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. The applicable salary range for this full-time role is $143,557.00 - $194,224.00 per year, which factors in various geographic regions; actual offer depends on location, experience, skills, and business needs. Thrivent offers a variety of benefits, including bonuses, medical/dental/vision insurance, health savings accounts, flexible spending accounts, 401(k), pension, life and disability insurance, paid time off, holidays, Volunteer Time Off, parental leave, EAP, well-being benefits, and other employee benefits. Benefits eligibility is subject to plan documents and may change. Thrivent is an Equal Employment Opportunity employer. EEO applies to all employees and applicants. Thrivent provides reasonable accommodations to individuals with disabilities. If you need an accommodation, please email human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
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