Gusto
Overview
Senior Product Manager, Gusto HR Partners
at
Gusto
— join to apply for this role at Gusto. Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. About Gusto
Gusto’s mission is to create a world where work empowers a better life, and it starts right here at Gusto. We’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. Gusto is an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, pregnancy, marital status, ancestry, disability, veteran status, gender identity or expression, sexual orientation, or other legally protected characteristics. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. About the Team
The Gusto HR Partners team pairs small businesses with seasoned HR professionals who provide expert advice, guidance, and hands-on support. We’re building the future of HR as a service—delivered through a hybrid model of people and technology. This team sits within Gusto’s broader HR Experiences organization, alongside peer PMs who are building the HR software that powers hiring, performance management, compliance, and more. Our cross-functional team includes operators, designers, engineers, and advisors—all united by a mission to bring powerful, human-centered HR to the millions of small businesses that need it. As the first dedicated Product Manager on this team, you’ll lead the charge in building a next-generation, tech-enabled service model where AI and people work hand-in-hand. You’ll ship fast, solve real user pain, and design systems that scale service delivery without sacrificing the human touch. This is a foundational role in our AI transformation—turning expert judgment into structured, repeatable, and automatable systems. If you’re excited to build from scratch, move quickly, and create tools that empower operators while training the AI—you’ll thrive here. Day-to-day Responsibilities
Ownership: Design and build internal tools, automation, and AI-powered workflows that capture HR Pro expertise and transform it into scalable, intelligent systems. North Star: Ship a growing library of partner-facing tools and workflows that enable HR Pros to serve customers more efficiently—and generate the structured inputs we need to automate those tasks in our AI platform. Collaborate: Partner cross-functionally with engineering, design, operations, and AI teams to build end-to-end solutions Set a fast, iterative pace for experimentation—learning from the field and shipping improvements weekly Define and measure success, ensuring the tools we build improve both the HR Partner and customer experience What We’re Looking For
5+ years of product management or equivalent experience in high-ownership environments Proven track record of launching internal platforms or tech-enabled services that scale human expertise Experience working closely with expert operators (e.g., consultants, advisors, or support teams) Hands-on experience integrating AI-powered tools (e.g., LLMs, copilots, automation workflows) Scrappy builder mindset—comfortable with ambiguity, biased toward action, and quick to prototype Strong communicator and collaborator with a user-obsessed, service-oriented product approach If you don’t think you meet all of the criteria above but are still interested, please apply. Nobody checks every box, and we’re looking for someone excited to join the team. Compensation and Location
Cash compensation for this role is $152,000/yr to $190,000/yr in Denver and most major metro locations, and $184,000/yr to $230,000/yr for San Francisco, Seattle, and New York. Final offer amounts are determined by location, experience, and other factors. Offices are in Denver, San Francisco, and New York with remote team members across the US and Canada. Some roles may be eligible for hybrid or remote work in other locations. Where approved to work from a non-office location, a secure internet connection is required. Equal Opportunity
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, disability, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Gusto also provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require accommodations at any time during your candidate journey, please contact us. Gusto takes security and the protection of your personal information seriously. Please review our Fraudulent Activity Disclaimer and Applicant Privacy Notice.
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Senior Product Manager, Gusto HR Partners
at
Gusto
— join to apply for this role at Gusto. Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. About Gusto
Gusto’s mission is to create a world where work empowers a better life, and it starts right here at Gusto. We’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. Gusto is an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, pregnancy, marital status, ancestry, disability, veteran status, gender identity or expression, sexual orientation, or other legally protected characteristics. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. About the Team
The Gusto HR Partners team pairs small businesses with seasoned HR professionals who provide expert advice, guidance, and hands-on support. We’re building the future of HR as a service—delivered through a hybrid model of people and technology. This team sits within Gusto’s broader HR Experiences organization, alongside peer PMs who are building the HR software that powers hiring, performance management, compliance, and more. Our cross-functional team includes operators, designers, engineers, and advisors—all united by a mission to bring powerful, human-centered HR to the millions of small businesses that need it. As the first dedicated Product Manager on this team, you’ll lead the charge in building a next-generation, tech-enabled service model where AI and people work hand-in-hand. You’ll ship fast, solve real user pain, and design systems that scale service delivery without sacrificing the human touch. This is a foundational role in our AI transformation—turning expert judgment into structured, repeatable, and automatable systems. If you’re excited to build from scratch, move quickly, and create tools that empower operators while training the AI—you’ll thrive here. Day-to-day Responsibilities
Ownership: Design and build internal tools, automation, and AI-powered workflows that capture HR Pro expertise and transform it into scalable, intelligent systems. North Star: Ship a growing library of partner-facing tools and workflows that enable HR Pros to serve customers more efficiently—and generate the structured inputs we need to automate those tasks in our AI platform. Collaborate: Partner cross-functionally with engineering, design, operations, and AI teams to build end-to-end solutions Set a fast, iterative pace for experimentation—learning from the field and shipping improvements weekly Define and measure success, ensuring the tools we build improve both the HR Partner and customer experience What We’re Looking For
5+ years of product management or equivalent experience in high-ownership environments Proven track record of launching internal platforms or tech-enabled services that scale human expertise Experience working closely with expert operators (e.g., consultants, advisors, or support teams) Hands-on experience integrating AI-powered tools (e.g., LLMs, copilots, automation workflows) Scrappy builder mindset—comfortable with ambiguity, biased toward action, and quick to prototype Strong communicator and collaborator with a user-obsessed, service-oriented product approach If you don’t think you meet all of the criteria above but are still interested, please apply. Nobody checks every box, and we’re looking for someone excited to join the team. Compensation and Location
Cash compensation for this role is $152,000/yr to $190,000/yr in Denver and most major metro locations, and $184,000/yr to $230,000/yr for San Francisco, Seattle, and New York. Final offer amounts are determined by location, experience, and other factors. Offices are in Denver, San Francisco, and New York with remote team members across the US and Canada. Some roles may be eligible for hybrid or remote work in other locations. Where approved to work from a non-office location, a secure internet connection is required. Equal Opportunity
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, disability, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Gusto also provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require accommodations at any time during your candidate journey, please contact us. Gusto takes security and the protection of your personal information seriously. Please review our Fraudulent Activity Disclaimer and Applicant Privacy Notice.
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