Joy Wallace Catering
Overview
Job Title: Museum Gift Shop Manager at Joy Wallace Catering We operate a museum gift store and cafe at one of Miami's renowned museums. Responsibilities
Leadership and Team Management: Recruit, train, and supervise gift shop staff, ensuring high levels of motivation and teamwork. Develop staff schedules to optimize coverage during peak and off-peak hours. Conduct regular performance evaluations and provide ongoing training and support. Sales and Customer Experience: Drive sales growth by implementing effective merchandising strategies and promotions. Develop and maintain an inviting atmosphere that enhances customer satisfaction and encourages repeat visits. Address customer inquiries and concerns promptly and professionally. Inventory Management: Oversee inventory control, including purchasing, stocking, and managing vendor relationships. Conduct regular audits of stock and implement effective inventory management practices to minimize loss. Analyze sales data and trends to inform purchasing decisions and improve product offerings. Financial Oversight: Prepare and manage the gift shop budget; monitor expenses and revenue to ensure financial goals are met. Maintain accurate financial records and prepare reports as needed. Oversee daily cash handling procedures and ensure adherence to financial policies. Collaboration and Program Development: Work closely with exhibit curators and educational programming staff to curate product offerings that align with current exhibits and museum themes. Plan and execute special events, promotions, and seasonal campaigns to boost shop visibility and sales. Participate in community outreach initiatives to promote the gift shop and museum activities. Qualifications
Retail Management, Museum Studies, or a related field preferred. Previous experience in retail management, preferably in a cultural or museum setting. Strong leadership skills with the ability to motivate and manage a diverse team. Excellent customer service skills and a passion for engaging with visitors. Proven ability to analyze sales data and make informed inventory decisions. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficient in retail management software and Microsoft Office Suite. What We Offer
Competitive salary and benefits package. Opportunities for professional development and training. A dynamic and collaborative work environment within a vibrant cultural institution. The chance to engage with and inspire visitors through unique products and educational programming. How To Apply
Interested candidates should send a resume and a cover letter outlining their qualifications and interest in the position to [email address] by [application deadline]. In your cover letter, please include your vision for enhancing a museum gift shop experience. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Events Services Referrals increase your chances of interviewing at Joy Wallace Catering by 2x Get notified about new Gifts Shop Manager jobs in Miami, FL.
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Job Title: Museum Gift Shop Manager at Joy Wallace Catering We operate a museum gift store and cafe at one of Miami's renowned museums. Responsibilities
Leadership and Team Management: Recruit, train, and supervise gift shop staff, ensuring high levels of motivation and teamwork. Develop staff schedules to optimize coverage during peak and off-peak hours. Conduct regular performance evaluations and provide ongoing training and support. Sales and Customer Experience: Drive sales growth by implementing effective merchandising strategies and promotions. Develop and maintain an inviting atmosphere that enhances customer satisfaction and encourages repeat visits. Address customer inquiries and concerns promptly and professionally. Inventory Management: Oversee inventory control, including purchasing, stocking, and managing vendor relationships. Conduct regular audits of stock and implement effective inventory management practices to minimize loss. Analyze sales data and trends to inform purchasing decisions and improve product offerings. Financial Oversight: Prepare and manage the gift shop budget; monitor expenses and revenue to ensure financial goals are met. Maintain accurate financial records and prepare reports as needed. Oversee daily cash handling procedures and ensure adherence to financial policies. Collaboration and Program Development: Work closely with exhibit curators and educational programming staff to curate product offerings that align with current exhibits and museum themes. Plan and execute special events, promotions, and seasonal campaigns to boost shop visibility and sales. Participate in community outreach initiatives to promote the gift shop and museum activities. Qualifications
Retail Management, Museum Studies, or a related field preferred. Previous experience in retail management, preferably in a cultural or museum setting. Strong leadership skills with the ability to motivate and manage a diverse team. Excellent customer service skills and a passion for engaging with visitors. Proven ability to analyze sales data and make informed inventory decisions. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficient in retail management software and Microsoft Office Suite. What We Offer
Competitive salary and benefits package. Opportunities for professional development and training. A dynamic and collaborative work environment within a vibrant cultural institution. The chance to engage with and inspire visitors through unique products and educational programming. How To Apply
Interested candidates should send a resume and a cover letter outlining their qualifications and interest in the position to [email address] by [application deadline]. In your cover letter, please include your vision for enhancing a museum gift shop experience. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Events Services Referrals increase your chances of interviewing at Joy Wallace Catering by 2x Get notified about new Gifts Shop Manager jobs in Miami, FL.
#J-18808-Ljbffr