Jobs via Dice
ServiceNow Senior Technical Consultant ITSM/CSM/APM
Jobs via Dice, Jersey City, New Jersey, United States, 07390
ServiceNow Senior Technical Consultant ITSM/CSM/APM
We are seeking a Senior Technology Consultant (ServiceNow) with strong expertise in ServiceNow ITSM, CSM, APM, and integrations. The ideal candidate will have hands-on experience in designing, building, and maintaining custom applications tailored to client needs, along with proven ability to implement and enhance ServiceNow modules. Responsibilities
Develop and maintain Scoped / Custom Applications on the ServiceNow platform. Work with stakeholders to implement ITSM, CSM, APM modules and ensure seamless third-party integrations. Design workflows using Flow Designer and enhance the Service Portal. Troubleshoot and manage ServiceNow incident queues; collaborate directly with vendor support for resolution. Partner with business users and technical teams to ensure high-quality solutions. Provide customer-facing support with excellent communication and presentation skills. Required Skills & Qualifications
12-15 years of IT experience with a strong focus on ServiceNow. Hands-on expertise in ServiceNow ITSM, CSM, APM, and integrations. Proficiency in Scoped Applications, Flow Designer, and Service Portal. Strong knowledge of ServiceNow troubleshooting, incident management, and issue triage. Certifications preferred: ITSM, CSM, CSA, CAD. Excellent client interaction and communication skills. Top 3 Must-Have Skills
ServiceNow Scoped / Custom Applications Development Flow Designer Expertise Service Portal Development & Enhancement Seniority level
Mid-Senior level Employment type
Full-time Job function
Consulting Industries
Professional Training and Coaching Get notified about new Senior Technical Consultant jobs in Jersey City, NJ.
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We are seeking a Senior Technology Consultant (ServiceNow) with strong expertise in ServiceNow ITSM, CSM, APM, and integrations. The ideal candidate will have hands-on experience in designing, building, and maintaining custom applications tailored to client needs, along with proven ability to implement and enhance ServiceNow modules. Responsibilities
Develop and maintain Scoped / Custom Applications on the ServiceNow platform. Work with stakeholders to implement ITSM, CSM, APM modules and ensure seamless third-party integrations. Design workflows using Flow Designer and enhance the Service Portal. Troubleshoot and manage ServiceNow incident queues; collaborate directly with vendor support for resolution. Partner with business users and technical teams to ensure high-quality solutions. Provide customer-facing support with excellent communication and presentation skills. Required Skills & Qualifications
12-15 years of IT experience with a strong focus on ServiceNow. Hands-on expertise in ServiceNow ITSM, CSM, APM, and integrations. Proficiency in Scoped Applications, Flow Designer, and Service Portal. Strong knowledge of ServiceNow troubleshooting, incident management, and issue triage. Certifications preferred: ITSM, CSM, CSA, CAD. Excellent client interaction and communication skills. Top 3 Must-Have Skills
ServiceNow Scoped / Custom Applications Development Flow Designer Expertise Service Portal Development & Enhancement Seniority level
Mid-Senior level Employment type
Full-time Job function
Consulting Industries
Professional Training and Coaching Get notified about new Senior Technical Consultant jobs in Jersey City, NJ.
#J-18808-Ljbffr