Purple Drive
Senior ServiceNow ITSM & FSO Developer
Purple Drive, Stamford, Connecticut, United States, 06925
Here's a
professional and clean Job Description (JD)
tailored for posting on Dice for your
Senior ServiceNow ITSM & FSO Developer
role:
Job Title:
Senior ServiceNow ITSM & FSO Developer
Location:
Stamford, CT / Onsite
Type:
Contract
Experience Required:
9-12 years
About the Role
We are seeking a highly skilled
Senior ServiceNow ITSM & FSO Developer
with strong expertise in
Financial Services Operations (FSO)
and
IT Service Management (ITSM)
modules. The ideal candidate will have extensive hands-on development experience, strong integration skills, and a proven track record in automating workflows across financial services environments.
Key Responsibilities
FSO Or Financial Services Operations (Mandatory)
Platform Architecture & Development
Design, develop, test, and deploy customized ServiceNow solutions tailored to ITSM and FSO. Translate business requirements into scalable digital workflows to improve operational performance. Custom Scripting & Process Automation
Develop and maintain UI policies, client scripts, script includes, and business rules. Automate processes using Flow Designer and legacy Workflow modules. Integration & API Management
Build integrations between ServiceNow and external applications via REST APIs and scripted REST APIs. Configure custom Workspaces and dashboards with performance analytics. FSO-Specific Development
Implement and optimize
Financial Services Operations (FSO) modules , including dispute and case management. Embed risk and compliance controls into workflows and provide real-time analytics. Collaboration & Governance
Work with IT and business stakeholders to align solutions with ITIL and financial workflows. Document changes, follow coding standards, and mentor junior developers. Required Experience & Skills
8-10 years of ServiceNow development experience
with strong focus on
ITSM
and
FSO
modules. Proven experience developing end-to-end ITSM workflows (Incident, Problem, Change, Request). Strong proficiency in
JavaScript
(server-side and client-side scripting). Expertise with
Flow Designer, Workflow modules, REST APIs, and scripted REST APIs . Experience designing
Workspaces and Performance Analytics dashboards . Strong understanding of financial services operations, compliance, and risk management. Hands-on experience with enterprise system integrations (ERP, CRM, CMDB). Certifications (Preferred)
ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Implementation Specialist (ITSM or FSO) Soft Skills
Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills. Ability to work independently and lead end-to-end projects. Why Join Us
Opportunity to work on cutting-edge ServiceNow FSO implementations. Collaborate with industry leaders in financial services transformation. Competitive compensation and career growth opportunities.
professional and clean Job Description (JD)
tailored for posting on Dice for your
Senior ServiceNow ITSM & FSO Developer
role:
Job Title:
Senior ServiceNow ITSM & FSO Developer
Location:
Stamford, CT / Onsite
Type:
Contract
Experience Required:
9-12 years
About the Role
We are seeking a highly skilled
Senior ServiceNow ITSM & FSO Developer
with strong expertise in
Financial Services Operations (FSO)
and
IT Service Management (ITSM)
modules. The ideal candidate will have extensive hands-on development experience, strong integration skills, and a proven track record in automating workflows across financial services environments.
Key Responsibilities
FSO Or Financial Services Operations (Mandatory)
Platform Architecture & Development
Design, develop, test, and deploy customized ServiceNow solutions tailored to ITSM and FSO. Translate business requirements into scalable digital workflows to improve operational performance. Custom Scripting & Process Automation
Develop and maintain UI policies, client scripts, script includes, and business rules. Automate processes using Flow Designer and legacy Workflow modules. Integration & API Management
Build integrations between ServiceNow and external applications via REST APIs and scripted REST APIs. Configure custom Workspaces and dashboards with performance analytics. FSO-Specific Development
Implement and optimize
Financial Services Operations (FSO) modules , including dispute and case management. Embed risk and compliance controls into workflows and provide real-time analytics. Collaboration & Governance
Work with IT and business stakeholders to align solutions with ITIL and financial workflows. Document changes, follow coding standards, and mentor junior developers. Required Experience & Skills
8-10 years of ServiceNow development experience
with strong focus on
ITSM
and
FSO
modules. Proven experience developing end-to-end ITSM workflows (Incident, Problem, Change, Request). Strong proficiency in
JavaScript
(server-side and client-side scripting). Expertise with
Flow Designer, Workflow modules, REST APIs, and scripted REST APIs . Experience designing
Workspaces and Performance Analytics dashboards . Strong understanding of financial services operations, compliance, and risk management. Hands-on experience with enterprise system integrations (ERP, CRM, CMDB). Certifications (Preferred)
ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Implementation Specialist (ITSM or FSO) Soft Skills
Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration skills. Ability to work independently and lead end-to-end projects. Why Join Us
Opportunity to work on cutting-edge ServiceNow FSO implementations. Collaborate with industry leaders in financial services transformation. Competitive compensation and career growth opportunities.