Cleaver-Brooks
Director of Corporate Quality Assurance
Cleaver-Brooks, Thomasville, Georgia, United States, 31792
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Director of Corporate Quality Assurance
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Cleaver-Brooks Job Location: Thomasville, GA Overview
Lead and unify quality assurance efforts across all North American industrial manufacturing sites. Develop and execute a corporate quality strategy, ensure compliance with industry standards/codes, and drive continuous improvement initiatives that enhance product quality, customer satisfaction, and operational efficiency. Responsibilities
Lead and mentor a team of site-based Quality Managers and their staff across multiple factory locations. Develop and implement a unified corporate quality management system (QMS) aligned with ISO 9001, or other relevant quality management system standards. Participate in the annual Strategic Deployment process. Execute action plans and countermeasures to achieve cascaded strategic initiatives. Establish and monitor key quality metrics (KPIs) across all sites; drive accountability and performance improvement. Effectively communicate QA team objectives and performance to the Cleaver-Brooks management team. Coach site quality leaders to be effective managers of both day-to-day and strategic improvement projects. Collaborate with operations, sales, engineering, and customer care teams to resolve quality issues and implement preventive measures. Lead internal and external audits; ensure compliance with regulatory and customer-specific requirements. Standardize quality processes, documentation, and reporting across all locations. Champion a culture of customer focus, quality assurance, and continuous improvement throughout the organization. Provide coaching, training, and professional development to the quality team. Serve as the primary point of contact for major customer quality concerns and escalations. Work with Strategic Sourcing to ensure quality of all purchased parts. Must have ability to travel regularly, generally by air and car, to conduct position responsibilities. Qualifications
Bachelor’s degree in Engineering, Quality, or related field (Master’s preferred). 10+ years of progressive experience in quality management within industrial or manufacturing environments. Proven leadership experience managing multi-site quality teams. Customer-focused with strong service orientation. Strong knowledge of ISO 9001 / IATF 16949, ASME Boiler and Pressure Vessel Code, Six Sigma, Lean Manufacturing, and root cause analysis. Excellent communication, analytical, and problem-solving skills. Proficient in MS Word, Excel, PowerPoint, and general computer usage. Ability to travel regularly to factory locations on the East Coast (Canada, US, Mexico). Preferred Certifications: CQE, CMQ/OE, Six Sigma Black Belt, Lead Auditor. Jobs Supervised
Plant Quality Assurance Managers Other Knowledge, Skills Or Abilities Required
Microsoft Office, CRM (Salesforce preferred), and ERP (IFS preferred). Advanced root cause analysis techniques knowledge. Ability to design and implement a quality management system across remote sites with limited common practice. Self-starter with strong communication skills. Working financial knowledge and understanding of P&L. Process-oriented team builder. Travel
Up to 30%+ travel; East Coast multi-site oversight; air and automobile as needed. Benefits
We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, and a range of voluntary benefits. About Cleaver-Brooks: Cleaver-Brooks is a leader in fully integrated boiler and burner systems with a long-standing legacy of delivering high-performance solutions.
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Director of Corporate Quality Assurance
role at
Cleaver-Brooks Job Location: Thomasville, GA Overview
Lead and unify quality assurance efforts across all North American industrial manufacturing sites. Develop and execute a corporate quality strategy, ensure compliance with industry standards/codes, and drive continuous improvement initiatives that enhance product quality, customer satisfaction, and operational efficiency. Responsibilities
Lead and mentor a team of site-based Quality Managers and their staff across multiple factory locations. Develop and implement a unified corporate quality management system (QMS) aligned with ISO 9001, or other relevant quality management system standards. Participate in the annual Strategic Deployment process. Execute action plans and countermeasures to achieve cascaded strategic initiatives. Establish and monitor key quality metrics (KPIs) across all sites; drive accountability and performance improvement. Effectively communicate QA team objectives and performance to the Cleaver-Brooks management team. Coach site quality leaders to be effective managers of both day-to-day and strategic improvement projects. Collaborate with operations, sales, engineering, and customer care teams to resolve quality issues and implement preventive measures. Lead internal and external audits; ensure compliance with regulatory and customer-specific requirements. Standardize quality processes, documentation, and reporting across all locations. Champion a culture of customer focus, quality assurance, and continuous improvement throughout the organization. Provide coaching, training, and professional development to the quality team. Serve as the primary point of contact for major customer quality concerns and escalations. Work with Strategic Sourcing to ensure quality of all purchased parts. Must have ability to travel regularly, generally by air and car, to conduct position responsibilities. Qualifications
Bachelor’s degree in Engineering, Quality, or related field (Master’s preferred). 10+ years of progressive experience in quality management within industrial or manufacturing environments. Proven leadership experience managing multi-site quality teams. Customer-focused with strong service orientation. Strong knowledge of ISO 9001 / IATF 16949, ASME Boiler and Pressure Vessel Code, Six Sigma, Lean Manufacturing, and root cause analysis. Excellent communication, analytical, and problem-solving skills. Proficient in MS Word, Excel, PowerPoint, and general computer usage. Ability to travel regularly to factory locations on the East Coast (Canada, US, Mexico). Preferred Certifications: CQE, CMQ/OE, Six Sigma Black Belt, Lead Auditor. Jobs Supervised
Plant Quality Assurance Managers Other Knowledge, Skills Or Abilities Required
Microsoft Office, CRM (Salesforce preferred), and ERP (IFS preferred). Advanced root cause analysis techniques knowledge. Ability to design and implement a quality management system across remote sites with limited common practice. Self-starter with strong communication skills. Working financial knowledge and understanding of P&L. Process-oriented team builder. Travel
Up to 30%+ travel; East Coast multi-site oversight; air and automobile as needed. Benefits
We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, and a range of voluntary benefits. About Cleaver-Brooks: Cleaver-Brooks is a leader in fully integrated boiler and burner systems with a long-standing legacy of delivering high-performance solutions.
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