DoorDash
Associate Manager, Strategy and Operations - Merchant Fraud
DoorDash, Washington, District of Columbia, us, 20022
Associate Manager, Strategy and Operations - Merchant Fraud
Join to apply for the Associate Manager, Strategy and Operations - Merchant Fraud role at DoorDash. About The Team
The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around preventing Merchant fraud. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our Merchants the best experience possible while keeping bad actors at bay. About The Role
You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company. You're Excited About This Opportunity Because You Will…
Define and implement DoorDash’s strategy for Merchant fraud and deliver direct business impact Build a framework for improved product flows for DoorDash merchants, preventing fraud while ensuring a smooth experience for good actors across onboarding and post-onboarding Enable new partnerships across DoorDash's platform – build solutions to proactively protect new partnerships from a merchant perspective Influence and engage across the company – partner with product, engineering, and analytics teams to establish goals and execute against them Improve through experimentation – use data-driven decision-making to run tests to reduce fraud while accelerating growth We\'re Excited About You Because You Have…
4-5+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred Experience leading large cross-functional projects from end-to-end, hitting goals, and succeeding in a team environment Proven problem solving and analytical skills; proficiency in SQL and Excel are required Bachelor degree required Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. National base pay range: $98,600—$145,000 USD DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws. DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked. We are an equal opportunity employer. See our Statement of Non-Discrimination for more details. If you need any accommodations, please inform your recruiting contact upon initial connection.
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Join to apply for the Associate Manager, Strategy and Operations - Merchant Fraud role at DoorDash. About The Team
The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around preventing Merchant fraud. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our Merchants the best experience possible while keeping bad actors at bay. About The Role
You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company. You're Excited About This Opportunity Because You Will…
Define and implement DoorDash’s strategy for Merchant fraud and deliver direct business impact Build a framework for improved product flows for DoorDash merchants, preventing fraud while ensuring a smooth experience for good actors across onboarding and post-onboarding Enable new partnerships across DoorDash's platform – build solutions to proactively protect new partnerships from a merchant perspective Influence and engage across the company – partner with product, engineering, and analytics teams to establish goals and execute against them Improve through experimentation – use data-driven decision-making to run tests to reduce fraud while accelerating growth We\'re Excited About You Because You Have…
4-5+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred Experience leading large cross-functional projects from end-to-end, hitting goals, and succeeding in a team environment Proven problem solving and analytical skills; proficiency in SQL and Excel are required Bachelor degree required Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. National base pay range: $98,600—$145,000 USD DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws. DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked. We are an equal opportunity employer. See our Statement of Non-Discrimination for more details. If you need any accommodations, please inform your recruiting contact upon initial connection.
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