CELINE
Senior Client Advisor, Ala Moana Honolulu
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Overview CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment. YOUR WORK ENVIRONMENT As a Senior Client Advisor, this position is an ambassador of the brand, ensuring that every Client is treated according to the CELINE standards. Senior Client Advisors strive to get to know your clients and their every need, and to guide them across all categories of the brand. This position will be a role model to the team and will proactively support store management in establishing a client-centric mentality.
Responsibilities
Achieve individual and team objectives, be accountable for sales results, and support the team in their sales
Welcome every Client and enhance their experience, advise Clients across the brand and all product categories
Demonstrate sales leadership and advanced clienteling skills, using the different tools available to develop existing and recruit new Clients and build long term Client relationships
Develop the highest standards of brand and product knowledge
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Respect CELINE brand standards in terms of grooming and behavior
Assist Management in daily operations: floor management, stock operations, and opening/closing duties
Support the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers
Demonstrate a detailed understanding of the company’s policies and provide support to other Client Advisors when needed
Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after-sales
Qualifications
Education: Business School, University or “equivalent experience”
Experience: Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
Computer literate; learn and use various software packages
Competencies: Action oriented; results driven
Strong client service orientation
Social perceptiveness
Problem-solver
Strong verbal and written communication skills
Passion for luxury product with an appreciation for design
Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
Workplace 1450 Ala Moana Blvd, Suite 2061, Honolulu, HI 96814
Other Information Potential starting date: ASAP
Our Commitment CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting, Information Technology, and Sales
Industries
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at CELINE by 2x
We’re not including other job links in this refined description.
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Get AI-powered advice on this job and more exclusive features.
Overview CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment. YOUR WORK ENVIRONMENT As a Senior Client Advisor, this position is an ambassador of the brand, ensuring that every Client is treated according to the CELINE standards. Senior Client Advisors strive to get to know your clients and their every need, and to guide them across all categories of the brand. This position will be a role model to the team and will proactively support store management in establishing a client-centric mentality.
Responsibilities
Achieve individual and team objectives, be accountable for sales results, and support the team in their sales
Welcome every Client and enhance their experience, advise Clients across the brand and all product categories
Demonstrate sales leadership and advanced clienteling skills, using the different tools available to develop existing and recruit new Clients and build long term Client relationships
Develop the highest standards of brand and product knowledge
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Respect CELINE brand standards in terms of grooming and behavior
Assist Management in daily operations: floor management, stock operations, and opening/closing duties
Support the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers
Demonstrate a detailed understanding of the company’s policies and provide support to other Client Advisors when needed
Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after-sales
Qualifications
Education: Business School, University or “equivalent experience”
Experience: Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
Computer literate; learn and use various software packages
Competencies: Action oriented; results driven
Strong client service orientation
Social perceptiveness
Problem-solver
Strong verbal and written communication skills
Passion for luxury product with an appreciation for design
Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
Workplace 1450 Ala Moana Blvd, Suite 2061, Honolulu, HI 96814
Other Information Potential starting date: ASAP
Our Commitment CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting, Information Technology, and Sales
Industries
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at CELINE by 2x
We’re not including other job links in this refined description.
#J-18808-Ljbffr