CELINE
SENIOR CLIENT ADVISOR - SOUTH COAST PLAZA
CELINE, Costa Mesa, California, United States, 92626
Overview
You will join the
SENIOR CLIENT ADVISOR - SOUTH COAST PLAZA
role at
CELINE . CELINE is a fast-growing French leather-goods couture house that belongs to the LVMH group. This position is an ambassador of the brand, ensuring that every Client is treated according to the CELINE standards. Responsibilities
Achieve individual and team objectives, be accountable for sales results, and support the team in their sales Welcome every Client and enhance their experience, advise Clients across the brand and all product categories Demonstrate sales leadership and advanced clienteling skills, using the tools available to develop existing and recruit new Clients and build long-term Client relationships Develop the highest standards of brand and product knowledge Perform as a team-player, participate in all activities contributing to the overall objectives of the store Respect CELINE brand standards in terms of grooming and behavior Assist Management in daily operations: floor management, stock operations, and opening/closing duties Support the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers Demonstrate a detailed understanding of the company’s policies and provide support to other Client Advisors when needed Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after-sales Profile / Qualifications
Education: Business School, University or “equivalent experience” Experience: Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting Computer literate; learn and use various software packages Competencies
Action oriented; results driven Strong client service orientation Social perceptiveness Problem-solver Strong verbal and written communication skills Passion for luxury product with an appreciation for design Ability to work a flexible schedule based on business needs which includes evenings, weekends and holidays Languages
Foreign Languages a plus Workplace
3333 Bristol St, Suite 2240, Costa Mesa, CA 92626 Additional Information
Potential starting date: ASAP Our commitment: CELINE is an equal opportunity employer. We offer an inclusive environment of mutual respect where we welcome diversity and all employees feel included, developed, and heard. We are committed to the prevention of discrimination and provide equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and individualities. The compensation for this position ranges from $27-$31 per hour. The rate of pay offered will be dependent upon the candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
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You will join the
SENIOR CLIENT ADVISOR - SOUTH COAST PLAZA
role at
CELINE . CELINE is a fast-growing French leather-goods couture house that belongs to the LVMH group. This position is an ambassador of the brand, ensuring that every Client is treated according to the CELINE standards. Responsibilities
Achieve individual and team objectives, be accountable for sales results, and support the team in their sales Welcome every Client and enhance their experience, advise Clients across the brand and all product categories Demonstrate sales leadership and advanced clienteling skills, using the tools available to develop existing and recruit new Clients and build long-term Client relationships Develop the highest standards of brand and product knowledge Perform as a team-player, participate in all activities contributing to the overall objectives of the store Respect CELINE brand standards in terms of grooming and behavior Assist Management in daily operations: floor management, stock operations, and opening/closing duties Support the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers Demonstrate a detailed understanding of the company’s policies and provide support to other Client Advisors when needed Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after-sales Profile / Qualifications
Education: Business School, University or “equivalent experience” Experience: Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting Computer literate; learn and use various software packages Competencies
Action oriented; results driven Strong client service orientation Social perceptiveness Problem-solver Strong verbal and written communication skills Passion for luxury product with an appreciation for design Ability to work a flexible schedule based on business needs which includes evenings, weekends and holidays Languages
Foreign Languages a plus Workplace
3333 Bristol St, Suite 2240, Costa Mesa, CA 92626 Additional Information
Potential starting date: ASAP Our commitment: CELINE is an equal opportunity employer. We offer an inclusive environment of mutual respect where we welcome diversity and all employees feel included, developed, and heard. We are committed to the prevention of discrimination and provide equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and individualities. The compensation for this position ranges from $27-$31 per hour. The rate of pay offered will be dependent upon the candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
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