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Eleks

Middle Information Developer (Technical Writer)

Eleks, Chicago, Illinois, United States, 60290

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The Eastern Europe Foundation, within the framework of the implementation of the Swiss-Ukrainian program “E-Governance for Government Accountability and Community Participation”, approached us about creating a Public Health Information Platform. Overview

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991. Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams. Requirements

Experience creating documentation following the Microsoft Style Guide Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring Advanced in MS Word Proficiency in Ukrainian language Excellent communication and negotiation skills Good analytical skills Good understanding of DDLC Degree in Translations, Philology, or Applied Linguistics would be a plus Responsibilities

Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO Communicate the status of documentation tasks in progress to ensure timely delivery Interview subject matter experts to obtain ongoing details on the projects Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems Create various types of video documentation under supervision of senior staff Implement and support single-sourcing, structured authoring, and minimalism Create documentation interactivity elements (index, hyperlinks, related topics, etc.) With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product With minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing) Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements Follow all stages of documentation development and provide high-quality results Translate technical texts that require minor review and editing from senior staff Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS Take active (or passive) part in competence development events of IDO Take part in coaching and mentoring of the junior staff What you will get with ELEKS

Close cooperation with a customer Challenging tasks Ability to influence project technologies Team of professionals Dynamic environment with low level of bureaucracy

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