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Clarus Glassboards

Systems Administrator

Clarus Glassboards, Fort Worth, Texas, United States, 76102

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Overview

Job title:

Vice President of Human Resources & IT Clarus JOB PURPOSE:

Maintain and protect our critical information, systems, and assets; build solutions; implement new software and hardware; provide training, and assist in the development of an overall IT strategy. Candidate will be passionate about applying their skills to a technology-driven business model that creates real-world solutions for the company. Responsibilities Maintain essential IT operations (on premise and Azure Cloud), including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Administer and manage the hybrid environment (on Premise and Azure Cloud) for the company especially the Azure Cloud infrastructure in: identities and governance, storage, compute resource, virtual networking, monitoring and backup resources. Nurture dependable IT infrastructure and networking thats always up and running- both on-premises and Cloud. Perform server administration tasks, including user/group administration, security permissions, group policies, print services, and resource monitoring, ensuring system architecture components work together seamlessly. Maintain internal infrastructure requirements including, laptops and desktops, servers, switches, firewalls, printers, phones, and security updates. Monitor the performance of servers, software and hardware and ensure the smooth deployment of new applications in the hybrid environment. Provide high-level support and technical expertise. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Interact with the end users to assist in troubleshooting, identify root cause, and provide technical support when needed. Work very closely with Managed Service Provider to help maintain servers, firewall, and security systems. Work very closely with Facilities to support and maintain building security systems and provide backup to fire systems. Implement operating system enhancements to improve reliability and performance. Con?gure, manage, maintain, and troubleshoot virtualization infrastructure on premise and Cloud infrastructure. Perform routine/scheduled audits of the systems, including all backups for the hybrid environment. Perform projects to evaluate all systems and identify gaps, determine most efficient and cost effective vendors, and negotiate vendor agreements Draft and maintain a detailed disaster recovery plan Draft and maintain an equipment replacement plan with cost estimates Maintain all conference rooms including Audio Visual equipment Maintain ticketing system, assigning tickets and running KPI reports Perform other duties and responsibilities as assigned.

Qualifications

Minimum 4+ years prior experience as a System Administrator, preferably in a manufacturing environment Minimum 2+ years prior experience as a Cloud Administrator/Engineer (Microsoft Azure). Experience with multiple operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, and virtualization Experience in desktop support and interacting with internal and external customers Project Management experience with ability to outline and lead IT projects Strong knowledge of internal infrastructure including laptops and desktops, servers, switches, firewalls, printers, phones, and security updates Ability to troubleshoot technical issues to find root cause and provide technical support Experience with Egnyte, Okta, ATERA and Office 365 is a plus Expertise in drafting equipment replacement forecasts and plans Ability to document a robust disaster recovery program Experience with IT ticketing systems required including setting KPIs and reporting on them Bachelors degree in technology or computer science strongly preferred

Seniorities

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Office Furniture and Fixtures Manufacturing and Manufacturing

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