MUSC Children's Health
UNIV - Director of Clinical Operations - Pediatrics: Chair's Office (Hybrid)
MUSC Children's Health, Charleston, South Carolina, United States, 29408
Overview
UNIV - Director of Clinical Operations - Pediatrics: Chair's Office (Hybrid)
The Director of Clinical Operations for the Charles P. Darby Department of Pediatrics is a key leadership role responsible for the strategic oversight and day-to-day management of clinical operations across 20+ unique pediatric specialties with a key focus on ambulatory services. This position will lead the Department in partnership with Division Chiefs and Administrators in optimizing patient access, maximizing space utilization, improving clinical throughput, and enhancing clinical revenue. This role requires an engaging leader with a strong understanding of clinical workflows, operational efficiency, and financial improvement in a physician practice setting. The ideal candidate will be a collaborative problem-solver who can drive continuous improvement and foster a culture of excellence and patient-centered care. Job Duties 25% Clinical Throughput/Productivity: Lead and implement initiatives to optimize clinical revenue and productivity. Monitor and analyze key clinical performance indicators. Utilize coding graphs to ensure effective and compliant clinical billing. Perform ongoing reviews of open encounters for timely billing. Provide comprehensive taxonomy management across all providers. Collaborate with billing and compliance departments to ensure accurate and optimized charge capture. 20% Space Utilization: Collaborate with Division leaders and health system partners to develop strategies for improving clinic throughput and space utilization. Develop plans for planned provider expansion within space capacity constraints. Utilize Qgenda to analyze opportunities and develop clinical strategies to ensure efficient use of exam rooms. Implement scheduling and operational changes to maximize the use of available clinical space throughout the day. Develop strategies for shared space, telehealth, and other innovative models to optimize space utilization. 20% Provider Template/Schedule Management: Serve as the primary leader across the Department in developing and overseeing provider clinical schedules/templates to ensure optimized clinical capacity and patient access. Establish schedules for new providers and perform ongoing reviews of established providers for optimal clinic density and productivity. Develop and improve scheduling decision trees to ensure patients are scheduled accurately and provided streamlined access to care. 15% Patient Access: In partnership with ICCE & Ambulatory leaders, perform ongoing analyses and implement changes for improving patient access metrics across all ambulatory services. Utilize key access metrics and analytics tools to provide regular reporting, communication, and guidance to division leaders for clinical schedule and operational improvements. 10% Practice Oversight: Serve as the primary leader for PMOC (practice management oversight committee) teams consisting of multidisciplinary operational partners across the domains of clinical delivery. Provide key clinical reporting and lead operational improvement initiatives through these teams. 10% Affiliate Relationships: Serve as the key leadership point of contact for clinical operations with affiliates, community partners, and the health system at large. Provide leadership in developing new clinical initiatives both within existing and new potential markets.
Minimum Requirements
A bachelor's degree and four years relevant experience in administrative services, public administration or business management. Physical Requirements
Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift. Ability to perform job functions in an upright position, seated, walking/mobile, indoors/outdoors in all weather and temperature extremes, confined spaces; ability to perform repetitive motions, and maintain 20/40 vision with correction and good finger dexterity. Additional Information
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees #J-18808-Ljbffr
UNIV - Director of Clinical Operations - Pediatrics: Chair's Office (Hybrid)
The Director of Clinical Operations for the Charles P. Darby Department of Pediatrics is a key leadership role responsible for the strategic oversight and day-to-day management of clinical operations across 20+ unique pediatric specialties with a key focus on ambulatory services. This position will lead the Department in partnership with Division Chiefs and Administrators in optimizing patient access, maximizing space utilization, improving clinical throughput, and enhancing clinical revenue. This role requires an engaging leader with a strong understanding of clinical workflows, operational efficiency, and financial improvement in a physician practice setting. The ideal candidate will be a collaborative problem-solver who can drive continuous improvement and foster a culture of excellence and patient-centered care. Job Duties 25% Clinical Throughput/Productivity: Lead and implement initiatives to optimize clinical revenue and productivity. Monitor and analyze key clinical performance indicators. Utilize coding graphs to ensure effective and compliant clinical billing. Perform ongoing reviews of open encounters for timely billing. Provide comprehensive taxonomy management across all providers. Collaborate with billing and compliance departments to ensure accurate and optimized charge capture. 20% Space Utilization: Collaborate with Division leaders and health system partners to develop strategies for improving clinic throughput and space utilization. Develop plans for planned provider expansion within space capacity constraints. Utilize Qgenda to analyze opportunities and develop clinical strategies to ensure efficient use of exam rooms. Implement scheduling and operational changes to maximize the use of available clinical space throughout the day. Develop strategies for shared space, telehealth, and other innovative models to optimize space utilization. 20% Provider Template/Schedule Management: Serve as the primary leader across the Department in developing and overseeing provider clinical schedules/templates to ensure optimized clinical capacity and patient access. Establish schedules for new providers and perform ongoing reviews of established providers for optimal clinic density and productivity. Develop and improve scheduling decision trees to ensure patients are scheduled accurately and provided streamlined access to care. 15% Patient Access: In partnership with ICCE & Ambulatory leaders, perform ongoing analyses and implement changes for improving patient access metrics across all ambulatory services. Utilize key access metrics and analytics tools to provide regular reporting, communication, and guidance to division leaders for clinical schedule and operational improvements. 10% Practice Oversight: Serve as the primary leader for PMOC (practice management oversight committee) teams consisting of multidisciplinary operational partners across the domains of clinical delivery. Provide key clinical reporting and lead operational improvement initiatives through these teams. 10% Affiliate Relationships: Serve as the key leadership point of contact for clinical operations with affiliates, community partners, and the health system at large. Provide leadership in developing new clinical initiatives both within existing and new potential markets.
Minimum Requirements
A bachelor's degree and four years relevant experience in administrative services, public administration or business management. Physical Requirements
Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift. Ability to perform job functions in an upright position, seated, walking/mobile, indoors/outdoors in all weather and temperature extremes, confined spaces; ability to perform repetitive motions, and maintain 20/40 vision with correction and good finger dexterity. Additional Information
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees #J-18808-Ljbffr