Logo
Talan

Application support analyst Prime Services

Talan, New York, New York, us, 10261

Save Job

Job Description

Location:

NYC (Hybrid – at least 4 days onsite/week)

Visa Sponsorship:

We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

The candidate will perform

Application Production Support

activities as part of the

Prime Services Electronic Execution support

team. This role combines providing real-time support for Prime services systems with contributing to broader strategic initiatives. The candidate will play a critical role in ensuring system stability, monitoring application performance, and facilitating smooth interactions between IT and the Prime Services business (traders and sales).

_

Role and responsibilities _

Provide proactive and reactive support for Prime Services and Electronic Execution applications.

Manage real-time incident resolution to minimize trading disruptions.

be involved in onboarding applications into the production environment and working with the global teams on transformational projects

Conduct root cause analysis and implement preventive measures.

Develop monitoring tools and perform regular system maintenance.

Address performance bottlenecks and coordinate resolutions.

Serve as a technical interface for traders and business users.

Maintain documentation and share best practices within the support team.

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of

our Finance engineering team

and grow your career in a stimulating environment

#LI-ASD

Qualifications: Qualifications

_

Qualifications _

Bachelor’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.

Minimum 4+ years of experience in front office application production support to the business on a trading desk.

Technical proficiency SQL, Linux and scripting.

Strong understanding of equities markets, trading systems, and Order Management Systems (OMS).

Excellent analytical and problem-solving skills, with the ability to work under pressure.

Clear verbal and written communication skills, with a focus on documentation.

Proven ability to manage and resolve risks and issues affecting production and end-users.

_

Company’s Benefits _

At Talan, we invest in our employees' well-being and empower them with benefits, including:

The salary range for this role is US$90,000 - US$150,000.

401(k) retirement plan with company matching

15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)

8 paid holidays + 5 sick days + 2 personal days per year

❤️‍Company health, dental, and vision insurance plans + FSA

Voluntary STD and LTD

Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.