Shaner Hotel Group
Night Auditor | Towneplace Suites Columbus North-OSU
Shaner Hotel Group, Columbus, Ohio, United States, 43224
Night Auditor | Towneplace Suites Columbus North-OSU
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Night Auditor | Towneplace Suites Columbus North-OSU
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The Night Auditor is responsible for attending to guest needs, balancing revenue and expense transactions during the night shift, and performing front desk duties. The role requires good communication and guest service skills, with the ability to exceed guest expectations. Responsibilities
Handle guest check-ins and check-outs according to hotel standards. Process payments, handle cash, and adhere to credit policies. Generate, print, and distribute daily reports to relevant departments. Address guest complaints to ensure satisfaction. Perform other duties as assigned. Qualifications
High school diploma or equivalent. At least one year of customer service experience; hotel experience preferred. Effective communication skills with guests and staff. Computer skills preferred. Bilingual in English and Spanish is a plus. About Us
Shaner Hotels is an award-winning hospitality owner-operator with over 65 properties across 14 states and four countries. We partner with top hospitality brands and offer services including hotel development, design, and revenue management. Learn more at . Location
Our 119-room TownePlace Suites is located in Upper Arlington, near Ohio State University, offering guests easy access to Columbus attractions. Additional Details
Seniority level: Entry level Employment type: Full-time Industry: Hospitality This job posting is active. #J-18808-Ljbffr
Join to apply for the
Night Auditor | Towneplace Suites Columbus North-OSU
role at
Shaner Hotels Continue with Google Job Overview
The Night Auditor is responsible for attending to guest needs, balancing revenue and expense transactions during the night shift, and performing front desk duties. The role requires good communication and guest service skills, with the ability to exceed guest expectations. Responsibilities
Handle guest check-ins and check-outs according to hotel standards. Process payments, handle cash, and adhere to credit policies. Generate, print, and distribute daily reports to relevant departments. Address guest complaints to ensure satisfaction. Perform other duties as assigned. Qualifications
High school diploma or equivalent. At least one year of customer service experience; hotel experience preferred. Effective communication skills with guests and staff. Computer skills preferred. Bilingual in English and Spanish is a plus. About Us
Shaner Hotels is an award-winning hospitality owner-operator with over 65 properties across 14 states and four countries. We partner with top hospitality brands and offer services including hotel development, design, and revenue management. Learn more at . Location
Our 119-room TownePlace Suites is located in Upper Arlington, near Ohio State University, offering guests easy access to Columbus attractions. Additional Details
Seniority level: Entry level Employment type: Full-time Industry: Hospitality This job posting is active. #J-18808-Ljbffr