Hustle Notice Biz
Call Center Representative
Position Overview: Communiboost We are seeking a motivated and dynamic Call Center Representative to join our customer service team. The ideal candidate will play a crucial role in maintaining our commitment to delivering exceptional customer care. As a Call Center Representative, you will be the first point of contact for our clients, ensuring their inquiries are met with professionalism and efficiency. Location: Akron, OH Key Responsibilities
Respond to incoming customer calls in a prompt and professional manner. Provide accurate information regarding products and services to customers. Handle customer inquiries, complaints, and feedback with professionalism and empathy. Document all customer interactions and transactions in the call center system. Collaborate with team members and other departments to resolve customer issues effectively. Meet and exceed individual and team performance metrics and goals. Skills, Knowledge and Expertise
High school diploma or equivalent; degree preferred. Proven experience in a call center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Ability to work in a fast-paced environment and handle multiple tasks. Familiarity with CRM systems and practices is a plus. Benefits
Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Professional development and training opportunities Collaborative and innovative work environment About Communiboost
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Position Overview: Communiboost We are seeking a motivated and dynamic Call Center Representative to join our customer service team. The ideal candidate will play a crucial role in maintaining our commitment to delivering exceptional customer care. As a Call Center Representative, you will be the first point of contact for our clients, ensuring their inquiries are met with professionalism and efficiency. Location: Akron, OH Key Responsibilities
Respond to incoming customer calls in a prompt and professional manner. Provide accurate information regarding products and services to customers. Handle customer inquiries, complaints, and feedback with professionalism and empathy. Document all customer interactions and transactions in the call center system. Collaborate with team members and other departments to resolve customer issues effectively. Meet and exceed individual and team performance metrics and goals. Skills, Knowledge and Expertise
High school diploma or equivalent; degree preferred. Proven experience in a call center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Ability to work in a fast-paced environment and handle multiple tasks. Familiarity with CRM systems and practices is a plus. Benefits
Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Professional development and training opportunities Collaborative and innovative work environment About Communiboost
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.