Shipboard HR Director

Job Summary

***This is a shipboard HR position requiring a contract of 4 months onboard followed by 2 months off, serving on one of our vessels based out of Florida.***

Responsibilities

• Serve as a trusted onboard HR resource, providing support for employee relations, conflict resolution, and guidance toward appropriate outcomes.
• Advise and support leadership on HR policies, performance management, promotions, and progressive discipline, ensuring fair and consistent application.
• Oversee crew sign-on/sign-off and ensure compliance with immigration requirements and MLC standards.
• Conduct exit interviews and provide insights to the shoreside Director of Fleet Personnel.
• Lead leadership development through coaching, training, assessments, and constructive feedback.
• Maintain confidentiality of all employee-related information, including disciplinary and medical matters.
• Partner with department heads and the Senior Manager on promotions, interviews, succession planning, and personalized development plans.
• Identify and recommend improvements to crew areas, facilities, and onboard functions.
• Direct the Training & Development Manager to ensure effective leadership program delivery.
• Collaborate with the Staff Captain and Security Officer on onboard investigations.
• Build professional relationships with government officials, port agents, and partners to support operations.

Qualifications

• Minimum of 2 years experience as an HR Manager onboard a cruise ship or within a large, complex organization.
• Minimum of 2 years experience in employee relations, including investigations, grievance resolution, negotiations, and conflict management.
• Bachelors degree in Human Resources, CIPD certification, or equivalent field.
• Demonstrated expertise in employee relations, coaching, and leadership guidance.
• Strong written and verbal communication skills.

Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Human Resources and Management
• Industries: Hospitality