TOOLBX
Sr Technical Program Manager, Technology Operations & IT Portfolio
TOOLBX, San Francisco, California, United States, 94199
About the Role We are hiring a Technical Program Manager, Technology Operations & IT Portfolio to join the LendingClub Enterprise Program Management Function. The Technical Program Manager will be a key member of the enterprise PMO team and will be responsible for leading the execution of business-critical technology initiatives. This individual will be responsible for the execution of specific initiatives and will develop project plans and timelines to ensure execution of projects is on-time and on-budget. To be successful, this position must work effectively and collaborate cross functionally across multiple technology and business functions within LendingClub and be able to pivot between delivery of new products and incremental features and functionality to support our members.
What You\'ll Do
Lead a portfolio of initiatives through ideation, strategy, planning, delivery, and launch Lead the intake process for all new initiatives and issues, working collaboratively across teams to assess feasibility, prioritize requests, and onboard programs into the portfolio Manage the delivery of specific initiatives, create and maintain a project schedule for each project by identifying and monitoring: overall project timeline/milestones, tasks, resources, task dependencies, and critical paths Partner with Technology Leaders, the second line and third line teams to ensure effective management of technology issues identified Consult with business partners to clarify and define complex project requirements and business cases to align with strategic objectives Create dashboards and reporting to track project progress supported by metrics. Take full responsibility for generating and maintaining accurate weekly status reports, synthesizing progress, key decisions, and next steps Coordinate meetings to initiate working sessions, resolve project issues, manage and resolve escalations Collaborate closely with technology leaders to ensure proper alignment of resources to current and future programs based on priorities and capacity Manage all activities in a project life cycle (initiation planning, executing/controlling, and closing) for high visibility projects that are long-term and impact the business Maintain thorough and organized management of all project artifacts, including plans, documentation, and decision logs, ensuring traceability and compliance Collaborate with technical teams to accurately scope programs, define deliverables, identify dependencies, and establish realistic schedules Responsible for managing all activities and ceremonies in SAFe (Scaled Agile) Coordinate with Product Management on requirements, planning and prioritization Aggressively manage dependencies and impact, coordinate with other groups, and remove obstacles that stand between our team and business & customer success Formulate project presentations for executive leadership on project status and decisions Provide transparency and communication across the program team and amongst stakeholders About You
6+ yrs of technical program management experience and a bachelor’s degree or higher in Computer Science, or a related field of study; or equivalent work experience PMP certification preferred SAFe or Scrum certification required Deep experience with Agile and Waterfall technology approaches a plus Proven Technical Program Management experience handling complex projects, program implementation, or change management experience Previous experience driving large technical operations, IT or platform transformational projects a plus Previous experience working with risk management and audit functions as part of project delivery/implementation a plus Fanatical drive and ability to get things done to deliver value to the business Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment Attentive to details and highly organized Ability to execute on multiple strategic initiatives while interacting with various internal stakeholders across multiple projects Able to thrive in a dynamic, fast-paced environment where you must take on multiple responsibilities Strong independent planning and process management skills; fintech/financial services or technology experience Work Location San Francisco The above locations are eligible offices for this role. We utilize a hybrid work model, with in-person attendance required Tue–Thu. LendingClub offers relocation based on actual job level. Time Zone Requirements
Please make an application promptly if you are a good match for this role due to high levels of interest. Primarily PT. The ideal candidate will be flexible working across time zones when necessary. Travel Requirements As needed travel to LendingClub offices and/or other locations. Compensation The target base salary range for this position is 156,000-180,000. Base salary is determined by knowledge, experience, education, skills, and location. Base salary is part of LendingClub’s Total Rewards package, with potential long-term awards (equity) and an annual bonus based on company and individual performance. We offer a competitive benefits package including medical, dental, and vision plans, 401(k) match, health and wellness programs, flexible time off policies, up to 16 weeks paid parental leave, and more. #LI-Hybrid #LI-AW1 LendingClub is an equal opportunity employer and is dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance, please contact interviewaccommodations@lendingclub.com.
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Lead a portfolio of initiatives through ideation, strategy, planning, delivery, and launch Lead the intake process for all new initiatives and issues, working collaboratively across teams to assess feasibility, prioritize requests, and onboard programs into the portfolio Manage the delivery of specific initiatives, create and maintain a project schedule for each project by identifying and monitoring: overall project timeline/milestones, tasks, resources, task dependencies, and critical paths Partner with Technology Leaders, the second line and third line teams to ensure effective management of technology issues identified Consult with business partners to clarify and define complex project requirements and business cases to align with strategic objectives Create dashboards and reporting to track project progress supported by metrics. Take full responsibility for generating and maintaining accurate weekly status reports, synthesizing progress, key decisions, and next steps Coordinate meetings to initiate working sessions, resolve project issues, manage and resolve escalations Collaborate closely with technology leaders to ensure proper alignment of resources to current and future programs based on priorities and capacity Manage all activities in a project life cycle (initiation planning, executing/controlling, and closing) for high visibility projects that are long-term and impact the business Maintain thorough and organized management of all project artifacts, including plans, documentation, and decision logs, ensuring traceability and compliance Collaborate with technical teams to accurately scope programs, define deliverables, identify dependencies, and establish realistic schedules Responsible for managing all activities and ceremonies in SAFe (Scaled Agile) Coordinate with Product Management on requirements, planning and prioritization Aggressively manage dependencies and impact, coordinate with other groups, and remove obstacles that stand between our team and business & customer success Formulate project presentations for executive leadership on project status and decisions Provide transparency and communication across the program team and amongst stakeholders About You
6+ yrs of technical program management experience and a bachelor’s degree or higher in Computer Science, or a related field of study; or equivalent work experience PMP certification preferred SAFe or Scrum certification required Deep experience with Agile and Waterfall technology approaches a plus Proven Technical Program Management experience handling complex projects, program implementation, or change management experience Previous experience driving large technical operations, IT or platform transformational projects a plus Previous experience working with risk management and audit functions as part of project delivery/implementation a plus Fanatical drive and ability to get things done to deliver value to the business Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment Attentive to details and highly organized Ability to execute on multiple strategic initiatives while interacting with various internal stakeholders across multiple projects Able to thrive in a dynamic, fast-paced environment where you must take on multiple responsibilities Strong independent planning and process management skills; fintech/financial services or technology experience Work Location San Francisco The above locations are eligible offices for this role. We utilize a hybrid work model, with in-person attendance required Tue–Thu. LendingClub offers relocation based on actual job level. Time Zone Requirements
Please make an application promptly if you are a good match for this role due to high levels of interest. Primarily PT. The ideal candidate will be flexible working across time zones when necessary. Travel Requirements As needed travel to LendingClub offices and/or other locations. Compensation The target base salary range for this position is 156,000-180,000. Base salary is determined by knowledge, experience, education, skills, and location. Base salary is part of LendingClub’s Total Rewards package, with potential long-term awards (equity) and an annual bonus based on company and individual performance. We offer a competitive benefits package including medical, dental, and vision plans, 401(k) match, health and wellness programs, flexible time off policies, up to 16 weeks paid parental leave, and more. #LI-Hybrid #LI-AW1 LendingClub is an equal opportunity employer and is dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance, please contact interviewaccommodations@lendingclub.com.
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