State of California
Customer Generation Analyst
State of California, San Francisco, California, United States, 94199
Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on "How to apply".
The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.
Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager - standard in-person interviews will still be offered if conditions permit.
Assembly Bill (AB) 327 (Perea), Stats. 2013, ch. 611 directed the CPUC to develop a successor to then-existing Net Energy Metering (NEM) tariffs, and also required the Commission to develop specific alternatives designed to increase adoption and growth of renewable generation in disadvantaged communities (DACs). The CPUC issued Decision (D.) 18-06-027 on June 21, 2018, which adopted three new programs intended to promote the installation of renewable generation among residential customers in disadvantaged communities (DACs): the Disadvantaged Communities - Single-family Solar Homes (DAC-SASH) program, the DAC-Green Tariff program, and the Community Solar Green Tariff program. The Energy Division is seeking an analyst to work on customer generation programs, with an emphasis on its oversight of the DAC-SASH program that provides incentives for photovoltaic (PV) solar systems to qualifying low-income homeowners located in disadvantaged communities within the service territories of Pacific Gas & Electric Company (PG&E), Southern California Edison Company (SCE), and San Diego Gas & Electric (SDG&E). Specifically, this position would serve a critical function for the CPUC by acting as program lead on the oversight, customer support, Program Administrator and IOU liaison for the DAC-SASH program. In addition to help overseeing the ongoing contracting and performance oversight of the program, the position will also provide general analytical support in the wake of the recent NBT proceeding.
Under the general direction of the Program and Project Supervisor and as part of a team, the analyst will work on both policy development as well as program implementation, and collaborate with other Energy Division groups to ensure consistency and coordination across programs and policy. The analyst will conduct original research on highly complex and technical problems; will take lead responsibility in managing work products and timelines for a CPUC proceeding; organize stakeholder meetings and workshops; summarize positions on policy proposals; assist Administrative Law Judges with developing a record and drafting proceeding documents; and conduct legislative analysis on proposed bills. Incumbent must have knowledge of customer generation programs and market trends, in particular programs supporting disadvantaged and low-income communities. The analyst will be expected to work with the utilities and other stakeholders to ensure program administration activities are conducted in a manner consistent with Commission decisions and directives, as well as yield results that advance state policy, and ratepayer interests.
Please note, your STD 678 (application form) will be used to determine your qualifications in order to meet the minimum qualification requirements for the advertised classification(s); resumes are optional. Please clearly describe all of your experience related to public utilities and/or transportation in the areas of economics, finance, or policy in the job description field(s) of your STD 678 form, along with the years and months of service. Failure to do so may result in not qualifying for the minimum qualifications for the advertised classification(s).
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is advertised as Limited-term for 12 months; may be extended up to 24 months or may become permanent.
This advertisement is listed specifically for San Francisco (LA, SF, SAC) location. All identified locations will be considered as one candidate pool to fill one position. Los Angeles location, please apply to JC# 491125 Sacramento location, please apply to JC# 491121 Apply to only those location(s) in which you are willing to work.
This position requires travel.
This is a hybrid position that will require the selected candidate to report to their assigned headquarter office a minimum of two (2) days a week. Hybrid positions may be eligible for telework under California Government Code Section 14200 for eligible applicants residing in California. In accordance with CPUC Telework Policy, telework arrangements are subject to change and may be reevaluated at any time.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
PUBLIC UTILITIES REGULATORY ANALYST IV Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-491114
Position #(s): 680-327-4615-XXX
Working Title: Customer Generation Analyst
Classification: PUBLIC UTILITIES REGULATORY ANALYST IV $8,766.00 - $10,973.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: San Francisco County
Telework: Hybrid
Job Type: 12 Month Limited Term - Full Time
Department Information
Energy Division/ Customer Generation and Demand Response Branch/ Customer Generation Section:
We are committed to building a diverse and inclusive team and strongly encourage applications from individuals of all backgrounds, identities, and abilities to join our team.
Please visit Energy Division's recruitment page located here: Energy-Division-Recruiting for further job opportunities.
Federal Workers, California Welcomes You! Please visit Federal Workers, California Welcomes You! for instructions on how to apply.
Department Website: http://www.cpuc.ca.gov
Special Requirements Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.
Please write your SOQ to address the following three questions:
Describe your experience managing projects requiring coordination with individuals across multiple organizations, prioritizing assignments, and meeting deadlines. Describe your experience conducting independent research and analysis, and evaluating effectiveness of such analysis in achieving its intended goals.
Describe your experience analyzing and interpreting laws, rules, and regulations.
For helpful guidance on writing an effective SOQ, please see the Work4CA guide.
It is strongly encouraged to apply through your CalCareer Account at www.jobs.ca.gov
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment.
Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at https://www.naces.org
Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.
Only the most qualified candidates will be invited to an interview.
Per CCR 249.3, this job control may be used to fill subsequent vacancies.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/18/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Public Utilities Commission N/A Attn: Human Resources Division 505 Van Ness Ave, Room 3008
San Francisco , CA 94102
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Public Utilities Commission N/A Human Resources Division 505 Van Ness Ave, Room 3008
San Francisco , CA 94102 Monday to Friday Except Holidays. 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Please see "Special Requirements" for instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of distributed energy resources policy and regulatory issues, changing market trends, and clean energy procurement. Knowledge of, or experience in, utility rates and tariffs. Knowledge of, or experience in, inter-agency or multi-organization planning, coordination and facilitation.
Benefits Benefits Summary
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.cpuc.ca.gov Hiring Unit Contact: Tory Francisco (415) 703-2743 Tory.Francisco@cpuc.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Reasonable Accommodation Coordinator (916) 894-5799 ReasonableAccommodation@cpuc.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.
Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager - standard in-person interviews will still be offered if conditions permit.
Assembly Bill (AB) 327 (Perea), Stats. 2013, ch. 611 directed the CPUC to develop a successor to then-existing Net Energy Metering (NEM) tariffs, and also required the Commission to develop specific alternatives designed to increase adoption and growth of renewable generation in disadvantaged communities (DACs). The CPUC issued Decision (D.) 18-06-027 on June 21, 2018, which adopted three new programs intended to promote the installation of renewable generation among residential customers in disadvantaged communities (DACs): the Disadvantaged Communities - Single-family Solar Homes (DAC-SASH) program, the DAC-Green Tariff program, and the Community Solar Green Tariff program. The Energy Division is seeking an analyst to work on customer generation programs, with an emphasis on its oversight of the DAC-SASH program that provides incentives for photovoltaic (PV) solar systems to qualifying low-income homeowners located in disadvantaged communities within the service territories of Pacific Gas & Electric Company (PG&E), Southern California Edison Company (SCE), and San Diego Gas & Electric (SDG&E). Specifically, this position would serve a critical function for the CPUC by acting as program lead on the oversight, customer support, Program Administrator and IOU liaison for the DAC-SASH program. In addition to help overseeing the ongoing contracting and performance oversight of the program, the position will also provide general analytical support in the wake of the recent NBT proceeding.
Under the general direction of the Program and Project Supervisor and as part of a team, the analyst will work on both policy development as well as program implementation, and collaborate with other Energy Division groups to ensure consistency and coordination across programs and policy. The analyst will conduct original research on highly complex and technical problems; will take lead responsibility in managing work products and timelines for a CPUC proceeding; organize stakeholder meetings and workshops; summarize positions on policy proposals; assist Administrative Law Judges with developing a record and drafting proceeding documents; and conduct legislative analysis on proposed bills. Incumbent must have knowledge of customer generation programs and market trends, in particular programs supporting disadvantaged and low-income communities. The analyst will be expected to work with the utilities and other stakeholders to ensure program administration activities are conducted in a manner consistent with Commission decisions and directives, as well as yield results that advance state policy, and ratepayer interests.
Please note, your STD 678 (application form) will be used to determine your qualifications in order to meet the minimum qualification requirements for the advertised classification(s); resumes are optional. Please clearly describe all of your experience related to public utilities and/or transportation in the areas of economics, finance, or policy in the job description field(s) of your STD 678 form, along with the years and months of service. Failure to do so may result in not qualifying for the minimum qualifications for the advertised classification(s).
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is advertised as Limited-term for 12 months; may be extended up to 24 months or may become permanent.
This advertisement is listed specifically for San Francisco (LA, SF, SAC) location. All identified locations will be considered as one candidate pool to fill one position. Los Angeles location, please apply to JC# 491125 Sacramento location, please apply to JC# 491121 Apply to only those location(s) in which you are willing to work.
This position requires travel.
This is a hybrid position that will require the selected candidate to report to their assigned headquarter office a minimum of two (2) days a week. Hybrid positions may be eligible for telework under California Government Code Section 14200 for eligible applicants residing in California. In accordance with CPUC Telework Policy, telework arrangements are subject to change and may be reevaluated at any time.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
PUBLIC UTILITIES REGULATORY ANALYST IV Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-491114
Position #(s): 680-327-4615-XXX
Working Title: Customer Generation Analyst
Classification: PUBLIC UTILITIES REGULATORY ANALYST IV $8,766.00 - $10,973.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: San Francisco County
Telework: Hybrid
Job Type: 12 Month Limited Term - Full Time
Department Information
Energy Division/ Customer Generation and Demand Response Branch/ Customer Generation Section:
We are committed to building a diverse and inclusive team and strongly encourage applications from individuals of all backgrounds, identities, and abilities to join our team.
Please visit Energy Division's recruitment page located here: Energy-Division-Recruiting for further job opportunities.
Federal Workers, California Welcomes You! Please visit Federal Workers, California Welcomes You! for instructions on how to apply.
Department Website: http://www.cpuc.ca.gov
Special Requirements Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.
Please write your SOQ to address the following three questions:
Describe your experience managing projects requiring coordination with individuals across multiple organizations, prioritizing assignments, and meeting deadlines. Describe your experience conducting independent research and analysis, and evaluating effectiveness of such analysis in achieving its intended goals.
Describe your experience analyzing and interpreting laws, rules, and regulations.
For helpful guidance on writing an effective SOQ, please see the Work4CA guide.
It is strongly encouraged to apply through your CalCareer Account at www.jobs.ca.gov
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment.
Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at https://www.naces.org
Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.
Only the most qualified candidates will be invited to an interview.
Per CCR 249.3, this job control may be used to fill subsequent vacancies.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/18/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Public Utilities Commission N/A Attn: Human Resources Division 505 Van Ness Ave, Room 3008
San Francisco , CA 94102
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Public Utilities Commission N/A Human Resources Division 505 Van Ness Ave, Room 3008
San Francisco , CA 94102 Monday to Friday Except Holidays. 08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Please see "Special Requirements" for instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of distributed energy resources policy and regulatory issues, changing market trends, and clean energy procurement. Knowledge of, or experience in, utility rates and tariffs. Knowledge of, or experience in, inter-agency or multi-organization planning, coordination and facilitation.
Benefits Benefits Summary
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.cpuc.ca.gov Hiring Unit Contact: Tory Francisco (415) 703-2743 Tory.Francisco@cpuc.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Reasonable Accommodation Coordinator (916) 894-5799 ReasonableAccommodation@cpuc.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.