Purple Drive
Local Preferred
Job Description:
We are seeking a skilled
Mainframe Application Support Engineer
with strong expertise in
Mainframe technologies (JCL, COBOL, DB2, CICS)
and production support. The candidate will be responsible for providing
L2/L3 application support , monitoring applications, managing incidents, and ensuring smooth day-to-day operations. The role requires effective client and vendor interaction, strong troubleshooting skills, and adherence to SLAs and change management processes.
Key Responsibilities:
Provide
production support (L2/L3)
for applications running on Mainframe technologies. Develop, enhance, and support applications using
JCL, COBOL, DB2 . Monitor application health and notify stakeholders of any issues. Manage incident queues in
ServiceNow
and resolve within SLA timelines. Perform validations and system checks post-production deployments. Work closely with multiple teams to resolve issues with
file transmissions and data flows . Ensure all
vulnerabilities, variances, and audit findings
are addressed on time. Prioritize and complete assigned tasks within deadlines. Collaborate with client and vendor partners to maintain smooth BAU processes. Required Skills:
Minimum
5 years of experience
in
Mainframe technologies . Strong hands-on experience with:
JCL, COBOL, DB2, CICS SAS, DYL, Hogan Tivoli Work Scheduler
Experience in
ServiceNow
and
Jira
for incident/change management. Proven
application support experience (L2/L3)
in Mainframe environments. Strong communication and client interaction skills.
Job Description:
We are seeking a skilled
Mainframe Application Support Engineer
with strong expertise in
Mainframe technologies (JCL, COBOL, DB2, CICS)
and production support. The candidate will be responsible for providing
L2/L3 application support , monitoring applications, managing incidents, and ensuring smooth day-to-day operations. The role requires effective client and vendor interaction, strong troubleshooting skills, and adherence to SLAs and change management processes.
Key Responsibilities:
Provide
production support (L2/L3)
for applications running on Mainframe technologies. Develop, enhance, and support applications using
JCL, COBOL, DB2 . Monitor application health and notify stakeholders of any issues. Manage incident queues in
ServiceNow
and resolve within SLA timelines. Perform validations and system checks post-production deployments. Work closely with multiple teams to resolve issues with
file transmissions and data flows . Ensure all
vulnerabilities, variances, and audit findings
are addressed on time. Prioritize and complete assigned tasks within deadlines. Collaborate with client and vendor partners to maintain smooth BAU processes. Required Skills:
Minimum
5 years of experience
in
Mainframe technologies . Strong hands-on experience with:
JCL, COBOL, DB2, CICS SAS, DYL, Hogan Tivoli Work Scheduler
Experience in
ServiceNow
and
Jira
for incident/change management. Proven
application support experience (L2/L3)
in Mainframe environments. Strong communication and client interaction skills.