Diverse Lynx
5 years minimum experience with related technologies (Mainframe and related skills) Production support experience in application support (L2L3) The associate must be able to developer and support using Mainframe Technologies such as JCL, Cobol, DB2 The associate must interact with Client and vendor partners on a day-to-day basis and ensure all BAU processes are running as expected.
Monitor the health of the application and inform all the stakeholders and LOB for any issues findings.
Prioritize the tasks accordingly and complete it within expected deadlines Monitor the incident queues regularly and ensure all the IMs and Service-Now requests are completed addressed within the provided SLAs.
Follow the change management process for any new changes and perform the validations System checks post-production deployment.
Work with multiple teams and address any issues or concern with the file transmissions and data.
Addressing all the vulnerabilities, variances, and findings on time with related to the supported applications.
Monitor the health of the application and inform all the stakeholders and LOB for any issues findings.
Prioritize the tasks accordingly and complete it within expected deadlines Monitor the incident queues regularly and ensure all the IMs and Service-Now requests are completed addressed within the provided SLAs.
Follow the change management process for any new changes and perform the validations System checks post-production deployment.
Work with multiple teams and address any issues or concern with the file transmissions and data.
Addressing all the vulnerabilities, variances, and findings on time with related to the supported applications.