Career Concepts
Customer Service Representative
We are seeking a friendly and detail-oriented Customer Service Representative to join a client company in Erie, PA. This position is ideal for someone with strong office or customer service experience who enjoys working with people and supporting daily operations in a professional environment.
Responsibilities
Answer and direct incoming phone calls while providing excellent customer service.
Assist customers with inquiries, order processing, and account updates.
Maintain accurate records, files, and documentation.
Support general office operations, including data entry and administrative tasks.
Collaborate with team members and management to ensure smooth office workflow.
Qualifications and Skills
Previous customer service or office experience required.
Strong communication and interpersonal skills.
Ability to multitask and stay organized in a fast-paced environment.
Comfortable with computers, office software, and learning new systems.
High school diploma or equivalent required.
Benefits/Compensation
Full-time
First shift (8am-5pm)
18/hr based on experience
Temp to Hire
Weekly pay while employed through Career Concepts
Benefits available while employed through Career Concepts
Benefits after Probation period
Location
Erie, Pa
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.
We are seeking a friendly and detail-oriented Customer Service Representative to join a client company in Erie, PA. This position is ideal for someone with strong office or customer service experience who enjoys working with people and supporting daily operations in a professional environment.
Responsibilities
Answer and direct incoming phone calls while providing excellent customer service.
Assist customers with inquiries, order processing, and account updates.
Maintain accurate records, files, and documentation.
Support general office operations, including data entry and administrative tasks.
Collaborate with team members and management to ensure smooth office workflow.
Qualifications and Skills
Previous customer service or office experience required.
Strong communication and interpersonal skills.
Ability to multitask and stay organized in a fast-paced environment.
Comfortable with computers, office software, and learning new systems.
High school diploma or equivalent required.
Benefits/Compensation
Full-time
First shift (8am-5pm)
18/hr based on experience
Temp to Hire
Weekly pay while employed through Career Concepts
Benefits available while employed through Career Concepts
Benefits after Probation period
Location
Erie, Pa
About Career Concepts Staffing Services, Inc.
Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.