Senior Technology Specialist

Salary : $85,660.89 - $104,122.90 AnnuallyLocation : San Rafael, CAJob Type: Full-TimeJob Number: 2025-0008Department: Information TechnologyOpening Date: 09/04/2025Closing Date: 9/18/2025 4:00 PM Pacific THE COURT DEFINITION Under general supervision performs complex technical duties in support of the Court's local area network (LAN); performs related work as required. DISTINGUISHING CHARACTERISTICS This is the senior/specialist level in the Technology Specialist series. At this level incumbents are expected to perform very independently and be responsible for complex assignments involving a wide scope and impact. This class reports to the Chief Information Officer. DUTIES TYPICAL TASKS - Positions in this class may perform any or all of the below listed duties. These should be interpreted as examples of the work, and are not necessarily all-inclusive. Installs, configures, upgrades, troubleshoots, repairs and maintains desktop computers, personal computers, network hardware and peripherals. Establishes, maintains and monitors all server security including logon and group passwords; adds users, assigns identification and access levels; creates, modifies and deletes network and database accounts and server shares; coordinates with county to assign internet and e-mail accounts. Configures servers, backup tape drives, autoloaders, switches, uninterrupted power supply (UPS) systems, and various other hardware and software systems; trains subordinate staff, as appropriate, to monitor these systems. Consults with court management on large scale projects; develops implementation plans for acquisition and installation of new equipment; works closely with consultants, vendors and manufacturer's staff to coordinate installation; prepares test plans, test systems and coordinates user testing. Produces technical and end-user documentation; develops end-user training programs; coordinates or conducts training. Maintains accurate records and files related to work performed, maintains inventory records and documents network and terminal installations and configurations. Documents server and network procedures including startup and shutdown; monitors disk storage capacity and usage; runs server utilities as necessary; monitors hardware processor usage; updates server operating system, hardware and software as needed. Develops policies and procedures for routine backups and disaster recovery. Writes programs for broad and complex database applications, file extraction and form production; writes computer code and documents application; performs data validation and user tests. Installs, configures and maintains new or upgrades to operating systems, applications, protocols, mainframe access and emulation, remote access, network and other software. Participates in the interviewing and hiring of technical staff; provide lead direction and train support staff. DESIRABLE QUALIFICATIONS DESIRABLE QUALIFICATIONS - Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the knowledge, skills and abilities would be the equivalent of: Education and Experience: Possession of a baccalaureate degree from an accredited college or university with a major in computer science, information systems management, or closely related field, or an approved certification program in a relevant technology, and two recent years of experience performing systems support tasks. OTHER REQUIREMENTS KNOWLEDGE, SKILLS and ABILITIES Knowledge of: Common personal computer software such as word processing, spreadsheet and database programs; network and personal computer operating systems; internet protocols and characteristics; diagnostic software used in the assembly, troubleshooting and repair of personal computers; network/server configurations, installation and administration; programming languages for the personal computer; administrative principles and policies including scheduling work, instructing, training and motivating others; work planning and organization; methods for identifying and resolving customer problems with computer hardware and software.Skill in: Operating a computer and related computer peripheral equipment, and driving a motor vehicle. Ability to: Assemble, install configure, repair and maintain computer hardware, peripherals and components; diagnose and resolve software/interaction problems for personal computers, network and interface systems; install, configure, modify and maintain operating system, applications, network and remote access; motivate, assign and review the work of others; deal tactfully and effectively with subordinates; plan, review and organize the work of others; provide project leadership and staff training; prepare and maintain accurate reports, records and logs; develop documentation and on-line help; prioritize work; instruct less experienced staff in work procedures; communicate orally and in written form in a clear and concise manner including providing technical information in non-technical terms; deal tactfully and courteously with the public; establish and maintain effective work relationships with judicial officers, court personnel, governmental agencies, vendors and members of the public.COUNTY OF MARINThe County of Marin has a population of approximately 257,000 and covers 521 square miles. One of the nine Bay Area counties, Marin County is linked to San Francisco by the Golden Gate Bridge and to the East Bay by the Richmond-San Rafael Bridge. The county is recognized as one of the most enjoyable living areas in the country and has many state, county and city operated parks and recreational facilities, including China Camp State Park, Mt. Tamalpais State Park, Point Reyes National Seashore, and the Golden Gate National Recreation Area. The Court is housed in the historic Frank Lloyd Wright-designed Marin County Civic Center.THE COURT AS EMPLOYERThe Court employs approximately 105 people in 30 job classifications, ranging from clerical support to professional level positions. Court employees support a total of 14 judicial officers. Court employment is governed by the Trial Court Employment Protection and Governance Act and is not covered by Civil Service Rules.The Court is an Equal Opportunity Employer and encourages applications from all persons regardless of their race, ethnic background, national origin, religion, gender, sexual orientation, marital status, age or disability.EXAMINATION AND SELECTIONAll completed application materials will be reviewed after the final filing date to determine if each applicant meets the stated desirable qualifications for the position. Applicants should take note that possession of the desirable qualifications is not necessarily a guarantee of further advancement in the employment process.Based upon the information provided in application materials, the most qualified applicants will be invited for further examination. Depending upon the number of applications received, the examination may consist of application screening, written test, performance or practical exam, oral interview, or any combination thereof.An eligibility list is then established by ranking candidates according to their overall score in the examination process. The eligibility list generally remains valid for up to six months and appointments are made from this list to fill all vacant positions in that classification.EMPLOYEE BENEFITSHealth BenefitsThe Court offers medical, dental and vision insurance coverage to employees and their dependents. There are Kaiser and Blue Cross medical plans to choose from, a dental plan provided by Delta Dental, and a vision plan provided by Vision Services Plan. Full-time employees receive a generous contribution to health insurance benefits while regularly scheduled part-time employees receive a prorated amount of the benefit contribution.Life and Disability InsuranceThe Court provides a mandatory, basic term life insurance plan in the amount of $10,000, payable to a designated beneficiary. The Court also offers optional supplemental term life insurance, dependent life insurance and long-term disability insurance. For some employee groups, there is mandatory participation in the State Disability Insurance program.Holidays and Paid Time OffFull-time employees receive fourteen (14) paid holidays per year and, depending on the position, earn paid time off at a minimum rate of fourteen days per year for the first two years, with increases at designated intervals in subsequent years, based on employment longevity. Eligible employees are also entitled to two (2) Professional Development Days per year that may be prorated based on date of hire. Employees also receive one (1) Wellness Day annually.Sick LeaveFull-time employees accrue twelve (12) days of sick leave per year, which may accumulate on an unlimited basis. Upon retirement, eligible employees may convert 75% of their unused, accrued sick leave balance to retirement service credit.Flexible Spending PlansAll employees are eligible to participate in a voluntary flexible spending plan which reimburses up to $5,000 per year for qualifying dependent care expenses and $2,750 per year for qualifying medical expenses.Carpool/Biking IncentiveJoin a carpool to go further, or jump on a bike to boost your health and your wallet. You can receive a $240 taxable carpool/bike incentive once every 6 months for carpooling or biking to work at least 60 days within each 6-month reporting period. This incentive is paid out twice a year if you meet all the requirements. That's up to $480 a year! The 60 days can be achieved through a combination of biking and/or carpooling.Marin County Retirement PlanCourt employees participate in the County of Marin's defined benefit retirement plan under the 1937 County Retirement Act. The specific plan depends on the employee's hire date and provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA). All full-time employees and part-time employees who work a minimum of three-fourths time are enrolled in the plan. Plan benefits are based on age at time of retirement, years of service and compensation. The county retirement plan has reciprocity with other 1937 Act Retirement System organizations and California Public Employee Retirement System (Cal PERS.) Neither the Court nor the employee contributes to the federal Social Security system, but employees are required to withhold Medicare contributions.Deferred Compensation PlanAll court employees may participate in a voluntary Internal Revenue Code Section 457 deferred compensation plan paid 100% by the employee.Tuition Reimbursement ProgramThe Court offers a Tuition Reimbursement Program to employees who enroll in approved training courses or classes that directly relate to their present positions with the Court, or which may make employees more upwardly mobile in the Court. The Court's reimbursement program pays up to 50% of registration fees and materials, provided employees are pre-approved for their educational expenses and there are sufficient funds available in the Court's budget.Employee Training and Development ProgramThe Court is committed to a continuous learning environment where employees are encouraged to improve their knowledge and skills throughout their careers with the Court. Onsite programs are offered in such areas as Customer Service, Safety and Ergonomics in the Workplace and Using Microsoft Office Applications. The Court also is involved in regional and statewide training networks with other courts and professional organizations, making it possible for staff to participate in enriched training in particular functional areas of court processing.Social SecurityThe Court does not contribute to Social Security except for a mandatory Medicare contribution of 1.45%.State Disability Insurance (SD)This program provides weekly benefits in the event of short-term disability. Premiums are automatically deducted from your pay.Worker's CompensationCourt pays into the judicial branch administered insurance fund.Bilingual PayIs available for selected positions.This Benefit Summary is informational only, and cannot modify or affect your benefits in any way, nor shall you accrue any rights because of a statement or omission from this Summary. Please contact a Human Resources representative for further details.