Server

Description: Takes drink orders, suggesting specialty drinks, non-alcoholic beverages, soft drinks, etc.and delivers them promptly and accurately to each guest Ability to explain to guests what sets us apart from other restaurants Asks the required wing questions Responsible beverage service Suggests an appetizer and delivers it promptly (if ordered) Takes each guest's order Suggests add-on sides, soups, and salads Knows menu thoroughly and accurately, answers any questions a guest might have about menu items and preparation options When delivering entrées to the table, giving each guest their specific order without "auctioning" the food at the table. Checks back with the guests within two (2) minutes to make sure everything is prepared to their satisfaction. At lunch - check back, check down Without being intrusive, observes when drinks need to be refilled or dishes need to be cleared Enters all food and drink items at the POS station, ensuring all items are entered accurately Presents the check and picks up the payment in a timely fashion. Makes correct change and/or completes the proper charge card procedure Pre-bus table by clearing all food items Resolves any guest complaints immediately unless a Manager is required to assist with a guest. Exercises judgment in the most appropriate way to satisfy the guest and recover flawlessly Advises the Manager immediately of any guest complaints and how the issue was resolved. Observes other stations and pitches in when needed Completes any other duties assigned by a Manager Weekend, evening and holiday work is required

Requirements: Excellent interpersonal skills Good reading, writing, and verbal communication skills required Ability to exercise good judgment when dealing with problem resolution Ability to anticipate guests' needs Attention to detail Knowledge of and ability to use the POS station quickly and accurately Ablity to respond in emergency situations to avoid imminent dangers to self and others Be able to find or have a reliable source of transportation