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Cushman & Wakefield

Records Management

Cushman & Wakefield, Charlotte, North Carolina, United States, 28245

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Job Title

Records Management

Job Description Summary

Responsible for reviewing leased and owned property documents as well as compiling and maintaining critical location data including financial and contractual obligations as part of the lease administration process.

Maintenance of repository of owned/leased property information

Receive physical / electronic real estate document and identify proper coding, update system of record and resolve any discrepancies

Maintains active / inactive portfolio files

Log all incoming legal documents

Upon request, pull physical files for verification

Job Description

Essential functions and responsibilities

Review, abstract and/or perform quality control data audits of documents including updating and maintaining all lease information and data in our technology information systems, as required

Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mail

Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct

Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies

Responsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely manner

Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations

Communicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiries

Request and process certificates of insurance as required by the lease document

Review Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease terms

Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords

Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements

Establish task priorities and create schedules for portfolio objectives.

Able to manage multiple projects/priorities in a fast-paced environment

Stay up to date on the latest industry standards and trends

Key Competencies

Customer Service Skills Communication Proficiency (oral and written) Organization Skills Analytical Skills Technical Proficiency Research Skills Detail Oriented Interpersonal Skills Sense of Urgency

High School diploma or GED required

education

Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal

additional eligibility qualifications

Ability to understand, interpret, and abstract complex real estate lease terminology

Working knowledge of financial terms

Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 75% of the time; and extend hands and arms in any direction.

aap/eeo statement

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

other duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $21.25 - $25.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at

1-888-365-5406

or email

HRServices@cushwake.com

. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”