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Hustle Notice Biz

Entry Level Customer Service Agent

Hustle Notice Biz, Phoenix, Arizona, United States, 85003

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Entry Level Customer Service Agent

Job Title: Entry Level Customer Service Agent Location: Phoenix, AZ Job Type: Full-Time Reports To: Event Manager Job Summary

We are seeking a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role, you will have the exciting opportunity to provide exceptional support to our customers, enhancing their overall experience with our brand. As the first point of contact for our clients, you will handle inquiries, resolve issues, and provide product information, ensuring that all interactions are positive and professional. Key Responsibilities

Assist customers via phone, email, and chat in a timely and professional manner Address customer inquiries regarding products, services, and policies Resolve customer complaints and issues efficiently, while maintaining a high level of customer satisfaction Document customer interactions using our CRM software to maintain accurate records Provide product recommendations and information to enhance customer understanding Collaborate with team members to improve processes and customer service practices Skills, Knowledge and Expertise

High school diploma or equivalent required; associate degree preferred Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Ability to work in a fast-paced environment and handle multiple tasks Proficiency in computer applications and willingness to learn new software Customer service experience is a plus, but not mandatory Benefits

Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and advancement About Hustle Notice Biz

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our Hiring Process

Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.