customer service Job at XIN ZEXIN ELECTRIC PTE. LTD. in Town of Islip

We are seeking a reliable, team-oriented and physically fit individual to join our dynamic team:

• Employment type: Permanent
• Position: Customer Service
• Location: Eco-tech @ Sunview Road
• Outpatient Medical & Dental Benefits Provided
• Working Hours: Monday to Friday, Office Hours (9am – 6pm)
• Salary Package: Up to $3,000 + Bonus

Job Responsibilities:

• Support the sales team and handle daily customer enquiries.
• Support project management, documentation, and routine administration tasks.
• Communicate and coordinate with forwarders and suppliers for efficient execution of shipments.
• Efficiently process customer orders and inquiries, verify order details for accuracy.
• Provide order confirmations and communicate with customers to resolve order discrepancies.
• Ensure all billings are done incompliance to payment terms and conditions.
• Collaborate with sales and warehouse team members to ensure order fulfillment.
• Manage filling, document preparation, scheduling and handle incoming calls.
• Other ad-hoc administrative tasks may be assigned.

Job Requirements:

• Minimum ‘O’ Level or equivalent.
• Proficient in Microsoft Office.
• Experience or knowledge of administration or customer service is an advantage
• Shipping and forwarding experience will be preferred.
• Good team player with a responsible attitude

Ready to apply? interested applicants, please submit your resume by clicking the APPLY button.