TWO MEN AND A TRUCK® is hiring: Customer Service Representative in Fraser

Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK

10 months ago Be among the first 25 applicants

Join to apply for the Customer Service Representative role at TWO MEN AND A TRUCK

Get AI-powered advice on this job and more exclusive features.

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

• Average earning potential: $45,000 - $55,000 annually (includes base pay, bonuses, and incentives!)
• Commission-based incentives: average $6,000 - $10,000 per year
• Monthly bonus opportunities: average $100 - $300+ monthly
• Paid Time Off
• Benefits: dental and optical available
• 401(k) with company match
  
  

Responsibilities

• Provide outstanding customer service on all calls and web leads
• Recommend and sell solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions
• Enter, schedule and coordinate customer moves
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Proactively resolve customer concerns, complaints or customer service issues
• May participate in other sales, marketing and networking activities in addition to charitable move coordination
  
  
  

Requirements

Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations. As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.

• High school diploma or general education degree (GED)
• A minimum of 6 months - 1 year of sales and/or customer service experience
• Excellent customer service skills
• Demonstrated understanding and application of effective sales strategies and techniques
• Ability to multi-task and stay organized
• Strong team player who works productively with a wide range of people and personalities
• Basic computer literacy and intermediate typing skills
• Clean driving record
• Ability to pass a background check and drug test
  
  
  

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Fraser, Michigan. The employer at this location is Pacwell, Inc.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Truck Transportation

Referrals increase your chances of interviewing at TWO MEN AND A TRUCK by 2x

Get notified about new Customer Service Representative jobs in Fraser, MI.

Customer Service Representative - State Farm Agent Team Member

Warren, MI $40,000.00-$50,000.00 1 year ago

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Rochester Hills, MI $40,000.00-$60,000.00 7 months ago

Airport Customer Service Agent - DTW (Spirit)

Customer Relations Representative - State Farm Agent Team Member

Farmington, MI $35,000.00-$75,000.00 6 months ago

Troy, MI $38,480.00-$38,480.00 1 month ago

Customer Service Representative - State Farm Agent Team Member

Sterling Heights, MI $30,000.00-$35,000.00 8 months ago

Detroit, MI $33,000.00-$41,000.00 1 month ago

Sterling Heights, MI $19.00-$21.00 4 weeks ago

Future Opening: Customer Service Representative - State Farm Agent Team Member

Livonia, MI $40,000.00-$60,000.00 2 years ago

Sterling Heights, MI $19.00-$21.00 4 weeks ago

Entry Level Customer Service Representative

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr