The Home Depot is hiring: Customer Service/Sales in Louisville

Position

Customer Service/Sales role at The Home Depot

Louisville, KY

Salary: $50,000.00-$55,000.00

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. They maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. They work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Responsibilities

• Provide fast, friendly service by actively seeking out customers and assessing their needs.
• Learn about products using available tools and provide information to customers to support selling a project.
• Greet, qualify, recommend and close customers in their department and handle basics in adjacent departments.
• Maintain in-stock conditions of assigned areas and ensure the store area is clean, shop-able, and safe.
• Follow all safety policies and standards, complete required safety training, and report hazards or unsafe conditions to the Manager on Duty.
• Collaborate with the Department Supervisor and other department associates to deliver customer service across departments.

Qualifications & Requirements

• Experience in customer service or sales is desirable (not explicitly required in original description).
• Ability to learn product information and use tools to assist customers.
• Commitment to safety and following store policies.

Employment Type

Full-time

Other

The content may reference additional job postings and comparisons within the same area. This description focuses on the Home Depot Customer Service/Sales role and its responsibilities and general store expectations.