The Home Depot is hiring: Customer Service/Sales in Naperville

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This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $18.00/hr

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Responsibilities

• Provide fast, friendly service by actively seeking out customers and assessing their needs.
• Learn about products using company tools and provide information to customers to help sell projects.
• Greet, qualify, recommend, and close sales with customers in the department and handle basics in adjacent departments.
• Maintain in-stock conditions, keep areas clean, shop-able, and safe.
• Follow all safety policies and standards, complete safety training, and report hazards or unsafe conditions to supervisors.
• Collaborate with Department Supervisors and associates across departments to assist customers.

Note: This description reflects the Home Depot Customer Service/Sales role and related responsibilities; other job postings listed here are not part of this specific role.