Job Description
Support world-class technology operations — and keep business running smoothly every day!
A global leader in semiconductor and process control solutions is seeking an Administrative Assistant to provide hands-on support to its Phoenix, AZ team.
Location: Phoenix, AZ (100% Onsite)
⏳ Contract: 12-month contract
Compensation: $29/hour (W2 only – Sponsorship not available)
Position Summary
In this role, you’ll provide direct administrative support to managers, maintain records, and partner with internal teams to keep service and order-related tasks on track. You’ll interact with customers, generate reports, and help maintain a high level of accuracy and compliance across business processes.
✅ Key Responsibilities
Maintain direct contact with customers to support service activities and track follow-up needs.
Support sales and service teams by developing and maintaining positive customer relations (CRM).
Process and monitor service requests, quotations, and billing while maintaining accurate records in SAP CRM.
Observe and execute defined business processes to ensure compliance with SOX and revenue recognition guidelines.
Track and report on service activities, spares backlog, and revenue data for management review.
Maintain and update customer information, installed base, and service histories.
Prepare and distribute reports, correspondence, and documentation for management and customer review.
Assist with end-of-quarter tasks, helping reduce billing cycle times and achieve revenue targets.
Provide general administrative support to department managers, including calendar coordination, data entry, and document management.
Communicate professionally with internal stakeholders and clients to resolve issues and ensure an exceptional customer experience.
What You Bring:
High school diploma or equivalent (Associate or Bachelor’s degree preferred).
2–3 years’ experience in administrative support, order management, or a related role.
Proficiency with Microsoft Office (Excel, Word, Outlook); experience with SAP CRM or similar systems a plus.
Strong organizational skills, detail orientation, and ability to handle multiple priorities.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Ready to make an impact with a global technology innovator?
Apply today or reach out — I’d be happy to walk you through the next steps!