City of Fort Collins is hiring: Administrative Assistant in Fort Collins

Hourly Rate
$20.00 - 25.00 per hour (based on relevant experience)

Position Title
Administrative Assistant (Hourly)

REQUISITION #
req8187

Department
Streets

LOCATION
STREETS DEPT MAIN FACILITY

Benefit Category
Variable Hourly

Employment Type
Part-Time Hourly

Selection Process
Application deadline is 3:00 p.m. MT on 9/13/2025. The City of Fort Collins is a bias-conscious employer. We ask that you avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-offer Background Check Required
(Background checks are considered in relation to the responsibilities and requirements of the position)

• While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

Note: Some information in your application may be public information under the Colorado Open Records Act.

Job Summary

The City of Fort Collins Streets Department is seeking a detail-oriented and customer-focused Front Desk Administrative Assistant to join our team. In this role, you will be the welcoming face of our department, assisting both internal and external customers with professionalism and efficiency. This is an hourly, non-benefited position on-site with an anticipated weekly commitment of 20-25 hours, Monday – Friday. This is a great opportunity for someone with a passion for communication and customer service, strong organizational skills, and an interest in supporting daily operations of local government.

Essential Duties And Responsibilities

• Answer phones, emails, and in-person customer inquiries and ensure they are directed to the appropriate personnel or department.
• Input requests and dispatch through software program with detail and accuracy.
• Coordinate meetings with partners and internal staff.
• Prepare agendas, type minutes at meetings, and track action items.
• Coordinate and schedule special events, department meetings, and travel arrangements.
• Provide clerical support including preparing or answering correspondence; open and route incoming mail and prepare outgoing mail.
• Maintain effective office systems and procedures, including supply inventory.
• Responsible for maintaining specific projects or programs for the department as assigned.
• Provide administrative support to department staff and managers.
• Perform general office tasks such as filing, photocopying, and data entry.

Management Responsibilities

No

City Competencies

• Demonstrated cultural competence to interact with people of diverse identities and backgrounds.
• Strong learning orientation; creative in acquiring new knowledge and adapting to changing issues.
• Ability to understand diverse needs of internal and external customers and deliver excellent service.
• Ability to utilize digital tools for information, individual, and teamwork.

Required Knowledge, Skills And Abilities

• Exceptional customer service skills.
• Ability to work with a diverse customer population.
• Effective communication with participants, other departments, and management.
• Organized daily records, logs, and incident reports.
• Stay composed in urgent or stressful situations and make sound judgments.
• Ability to work with diverse guests, occasionally under stressful circumstances.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Typing speed of 50 wpm.
• Knowledge of basic math.
• Data entry accuracy; ability to use spreadsheet and database software.
• Respond effectively to customer service requests; excellent written and verbal communication.
• Strong organizational skills; attention to detail; multi-tasking abilities.
• Understanding of total process flow and ensuring task details are completed properly.
• Ability to work under moderate supervision and exercise independent judgment as required.

Required Education

• Minimum High school diploma or general education degree (GED)

Experience Requirements

• Two years of prior experience in customer service and an administrative role preferred; or an equivalent combination of education and experience.

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.

Notice Regarding Medical And/or Recreational Marijuana Use: The City will not accommodate medical marijuana use in the workplace and enforces a drug-free policy. The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered without regard to race, color, religion, national origin or ancestry, sex, sexual orientation, gender identity and expression, disability, age, pregnancy or related condition, genetic information, or other protected status. POST OFFER BACKGROUND CHECK REQUIRED. Some information in your application may be public information under the Colorado Open Records Act.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative
• Industries: Government Administration

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