Administrative Assistant Job at Authority Brands in Phoenix

Authority Brands Inc., headquartered in Columbia, MD, is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

We are seeking a highly organized, initiative-taking, and professional Administrative Assistant to provide high-level support to our executive team. This role is ideal for someone with a keen attention to detail, effective communication skills, and the ability to manage multiple priorities efficiently and discreetly. The Executive Administrative Assistant plays a critical role in ensuring the executive team can focus on strategic priorities by managing day-to-day administrative operations and key support functions.

Responsibilities

• Manage executive calendars and travel arrangements
• Schedule and manage monthly Town Halls, FLT (Franchise Leadership Team) meetings, and Meet Your Team Day
• Prepare and edit reports, presentations, and internal communications
• Manage confidential correspondence and communications on behalf of executives
• Submit monthly expense reports for executive team
• Maintain office supplies and coordinate purchasing
• Manage quarterly team member awards and employee of the year award

Technology & Systems

• Manage and update data in FranConnect
• Maintain and manage the FBC Contact List
• Oversee updates to the Operations Flipbook
• Track and report on UWIN performance metrics
• Manage and comply data from Service Titan
• Manage and comply with data from Qvinci

Communications & Event Planning

• Plan, coordinate, and support company meetings and events including National Convention / Conference, Regional Meetings, Pinnacle Meeting, and BOOT program coordination (set-up and tear-down)
• Design, format, and distribute the monthly Round Up internal newsletter
• Schedule and distribute company-wide communications

Stakeholder Engagement & Special Projects

• Support requests from EVP, President, COO, VPs, FBCs, Marketing, and staff
• Coordinate planning and communication across teams and departments
• Manage special projects as assigned by the executive team

Qualifications

• Education: Associate or bachelor’s degree preferred (Business Administration or related field); relevant experience may substitute
• Experience: 2–3 years in an executive assistant or administrative support role; prior experience in project coordination, event planning, or business administration is highly valued
• Skills & Knowledge: Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); Proficiency in Microsoft Copilot; Familiarity with FranConnect or similar CRM tools is a plus; Proficiency with Zoom and Teams software; Excellent time management and organizational skills; Exceptional verbal and written communication skills; Strong people skills with a high degree of professionalism; Ability to manage confidential and sensitive information with discretion

Benefits & Equal Opportunity

We believe our greatest assets are our employees; we offer competitive salaries and a full benefits package including PTO, paid holidays, 401(k), and more. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; however we do not sponsor visas at this time. Authority Brands Inc. is an Equal Opportunity Employer.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative, Business Development, and General Business

Industries

• Consumer Services, Office Administration, and Business Consulting and Services

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