Administrative Assistant Job at Kettle Cuisine in Green Bay

Overview

At the heart of our company is a deep passion for creating fresh, healthy, and artisan-quality food that brings people together. We honor the craft of artisan cooking—using scratch-made stocks, hand-chopped herbs, and only the highest-quality ingredients—complemented by cutting-edge technology. This allows us to deliver consistently safe, exceptional products on a large scale.

But it’s not just about the food. Our culture is built on principles that shape how we grow, both as individuals and as a team. One of our core values, Honoring Development, guides us to actively seek out, celebrate, and nurture one another’s talents, strengths, and interests. By fostering each other’s growth, we strengthen our relationships and capabilities, driving both personal and professional success.

We also believe in Honoring Each Other. We surround ourselves with passionate people who share our love for great food. Through mutual respect and collaboration, we create an environment where employees are empowered to thrive, building trusting, and rewarding relationships with our clients, partners, and one another.

If you're looking for a place where your skills, passion, and ideas can flourish, we invite you to explore the opportunities available within our dynamic and supportive team.

Job Summary

The Administrative Assistant is responsible for the front desk and provides administrative support to all departments in the Green Bay, WI manufacturing facility. This position is responsible for a wide range of administrative duties for the leadership team, accurately maintaining systems, and is familiar with a variety of the field\'s concepts, practices, and procedures. Additionally, the Administrative Assistant acts as a backup to the Customer Service department, providing support during absences or peak workload periods.

Duties and Responsibilities

• Serve as the primary point of contact at the front desk, greeting and assisting visitors while ensuring an organized and welcoming lobby area.
• Answer and direct incoming phone calls in a courteous and professional manner.
• Maintain up-to-date contact lists and directories.
• Prepare and distribute internal and external communications including memos, letters, and forms.
• Support visitor check-in processes by identifying the purpose of visits, completing safety and security paperwork, and directing or escorting guests to appropriate destinations.
• Order and coordinate lunches for meetings and special events, as needed.
• Effectively manage and prioritize multiple projects simultaneously.
• Perform a wide range of administrative tasks to support all departments, including filing, typing, copying, scanning, and binding.
• Provide document support services such as photocopying, laminating, and printing materials for team members.
• Coordinate and lead planning and execution of all site events.
• Manage general office operations, including ordering, maintaining office supplies and organizing supply storage areas.
• Handle mail distribution: sort and distribute incoming mail, manage courier deliveries, and deliver outgoing mail to the post office.
• Process sample requests.
• Provide backup support to the Customer Service department, entering orders in the ERP system and responding to customers’ inquiries, assisting in the preparation of regularly scheduled reports and documentation.
• Follow all Good Manufacturing Practices as stated within the policy.
• Follow all safety rules & procedures by working safely and ensuring the safety of others.
• Follow all food safety procedures.
• Follow all environmental protocols as applicable.
• Follow all sanitation procedures and work instructions.
• Perform other miscellaneous duties as assigned, including but not limited to participation on project teams.

Required Skills

• Associate degree with previous experience in office coordination is preferred.
• High school diploma or GED certificate.
• Minimum of 1+ years of relevant experience.
• Strong customer service, writing and communication skills.
• Proficient in computer skills, including data entry, MS Word, Excel, Outlook and PowerPoint required.
• Must be able to operate basic office equipment, such as scanners, copiers, printers, etc.
• Experience in a production manufacturing environment is preferred.

Desired Skills

• Self-starter able to conceptualize and drive initiatives forward.
• Positive and motivational attitude.
• Able to develop strong relationships with internal and external stakeholders.
• Creative problem-solving skills.
• Comfortable moving at a fast pace and walking in warehouse areas.
• Demonstrates a high level of professionalism while promoting a friendly work environment.
• Must be dependable, trustworthy, able to bring energy to the performance of a task and able to show consideration for and maintain good relations with others.
• Ability to exhibit a professional and collaborative demeanor toward others; able to work productively with a variety of personalities and individuals.

Working Conditions

Work is performed largely in an office with some exposure to a plant environment. Hours of work will generally be during regular business hours equaling 40 hours per week. There will be some variation in work hours due to special projects, deadlines, and other matters. Likely to experience frequent interruptions to workflow.

Physical Demands/Efforts

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have the ability to occasionally lift 20–50-pound boxes.

Americans with Disabilities Act

Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Core Values

Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.

Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle

Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners

Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team

Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence

Pay Range for Administrative Assistant

The Administrative Assistant base pay range $18.00 - 22.00 USD/hourly. The listed salary range represents Kettle Cuisine’s good faith estimate for this position and represents the minimum and maximum for new hire salaries for the Green Bay, WI location only. Ranges will be reviewed on a regular basis. An employee’s rate of pay within the range is determined by their qualifications, relevant experience, and demonstrated performance over time. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. The Administrative Assistant position is eligible for our comprehensive benefits package. Kettle Cuisine and all its legal entities comply with all federal, state, and local minimum wage laws.

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