Evan W. Smith Funeral Services is hiring: Administrative Assistant in Dover

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Job Description

We are seeking an Office Coordinator to join our team in our Wilmington/Dover locations. You will perform clerical and administrative duties, catering to the needs of families, and ensuring seamless office operations.

BILINGUAL SPANISH CANDIDATES ARE ENCOURAGED TO APPLY

Responsibilities:

• Act as a liaison between families, funeral directors, and office staff.
• Perform general administrative and clerical duties.
• Draft correspondences and other formal documents.
• Plan and schedule appointments and events; manage and coordinate appointment calendar.
• Greet and assist onsite guests.
• Coordinate, receive, and record payments.
• Verify insurance and complete related paperwork; work with insurance companies to complete claims.
• Maintain accurate and timely client records.
• Place orders for flowers, caskets, keepsakes, and office supplies.
• Create notices and other print materials.
• Provide families with proof of print materials, manage changes, and secure approval.
• Coordinate printing of materials.
• Input information into company databases.
• Provide administrative support across the organization.
• Support and supervise subordinate staff.
• Perform other office tasks as needed.
• Ensure public areas are presentable and stocked.

Qualifications:

• Previous experience in office administration or related fields.
• Proficient with standard office software.
• Ability to prioritize and multitask effectively.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Well-developed organizational skills.
• Exemplary time management skills.

Minimum Requirements:

• At least one year of experience in a professional office setting.
• Ability to operate basic office equipment.
• High school diploma or equivalent.
• Valid driver’s license and insurance.
• Ability to lift up to 25 pounds.

Company Description:

We are a respected minority-owned boutique funeral home founded over 12 years ago. Evan W. Smith Funeral Services serves Delaware communities through our Wilmington and Dover locations, with a third location opening soon. We are committed to providing families with a caring and compassionate experience.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Individual and Family Services