NFI Massachusetts is hiring: Administrative Assistant in Lowell

NFI Massachusetts, Inc., a non-profit human service organization, is currently seeking a 30-hour-per-week Administrative Assistant to support our Family Resource Center office located in Lowell, MA. The Family Resource Center provides services either on-site or through referrals, including family support, career support, mental health counseling, education support, Child Requiring Assistance (CRA) support, and more.

Responsibilities include but are not limited to:

1. Welcoming and engaging with members as they come into the center.
2. Answering phones and supporting the team with copying, faxing, and other administrative duties.
3. Data entry.
4. Marketing through our in-house bulletin boards and social media platforms.
5. Inventory and organization.
6. Organizing and maintaining our food and clothes pantry.
7. Assisting with intake and needs assessments with each family, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills.

Job Requirements:

1. Previous experience preferred.
2. Desire to work with low income, culturally diverse, and at-risk families and individuals.
3. Excellent customer service, organizational, interpersonal, oral, and written communication skills.
4. Ability to manage multiple priorities and work in a fast-paced environment.
5. Experience working with Microsoft products is required (Word, Excel, PowerPoint, Publisher, etc.).
6. Spanish speaking highly preferred.

Hourly Rate: $20/hr

Benefits for full-time employees include: Medical Insurance, Dental Insurance, Vision Insurance, 403(b) Retirement Plan, 3 weeks paid vacation time, paid sick leave, and Tuition reimbursement up to $2500 per fiscal year.

NFI Massachusetts Inc. is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

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