Car City is hiring: Administrative Assistant in Grand Rapids
Car City, Grand Rapids, MI, United States, 49528
About Orbit Leasing
Since 2002, Orbit Leasing has proudly served customers across Michigan and Northern Indiana by providing reliable transportation to individuals with less-than-perfect credit. Our mission goes beyond car sales—we help our customers rebuild credit, regain stability, and move forward with confidence.
Position Summary
We are seeking a highly driven and dependable Administrative Assistant who is organized, deadline-oriented, and takes pride in the quality of their work. The ideal candidate will bring precision, initiative, and professionalism to our dynamic office environment. This role is essential to our back-end operations, ensuring efficient processing, clear communication, and outstanding internal support.
Key Responsibilities
- Accurately enter data and maintain organized records
- Process customer payments, reversals, chargebacks, and returns
- Manage payoffs and assist with insurance claims for total losses
- Input deals into our customer management system (CMS)
- Handle charge-offs and related documentation
- Perform title work in accordance with company procedures
- Create and update documents in Microsoft Excel and Word
- Analyze internal processes and recommend improvements
- Answer phone calls, file documentation, and provide general administrative support
- Other duties as assigned
- Proficient in Microsoft Word, Excel, and Outlook
- Proven ability to meet deadlines with accuracy and consistency
- Exceptional attention to detail and strong organizational skills
- Ability to multitask effectively in a fast-paced environment
- Self-motivated, resourceful, and eager to learn
- Strong communication and interpersonal skills
- Demonstrates integrity, professionalism, and sound judgment
- Sit for extended periods of time while using dual computer screens.
- Full-time position: Monday through Friday, between 8 AM – 6 PM
- Availability to work two Saturdays per month (9 AM – 1 PM)
- Set 40-hour work week with the possibility of a half-day schedule
- Hourly Pay: $20 per hour
- Bonus: Monthly performance bonuses available after training
- Benefits Include:
- Medical, dental, and vision insurance
- 401(k) with 20% company match
- Supplemental insurance options
- YMCA gym discount and other corporate affiliated discounts
- Opportunities for advancement and professional development
At Orbit Leasing, you’re not just taking a job—you’re joining a company that values hard work, dedication, and results. We foster a collaborative environment that supports growth, celebrates integrity, and rewards those who take pride in their work. If you're looking to build a long-term career in a fast-paced, mission-driven company, we want to hear from you.
Equal Opportunity Employer
Orbit Leasing is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all individuals are respected and empowered to succeed.
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Pre-employment screening including a background check.
Apply Today and Take the Next Step in Your Career with Orbit Leasing.
Be a part of something bigger—help our customers move forward while building a future of your own.