Ross Stores, Inc. is hiring: Retail Associate in Las Vegas

Overview

Join to apply for the Retail Associate role at Ross Stores, Inc.

Our values start with our people; join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. We focus on offering customers high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience a culture that prioritizes safety, customer service, and collaboration.

General Information

Ross Stores is a Fortune 500 company with headquarters in Dublin, CA, 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. In 2023, we reported revenues of $20.4 billion and are committed to providing an inclusive work environment with continuous learning opportunities.

Responsibilities

Essential Functions

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment; keeps egress paths clear and reports unsafe conditions to Store Leadership.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times; recognizes fellow Associates using Company recognition programs.
• Assists Customers as needed—register-trained, assists with merchandise, and answers questions in a polite and knowledgeable manner; greets customers with eye contact, a smile, and a friendly greeting; thanks customers at checkout.
• Provides prompt and efficient responses to Customer Service requests and escalates to Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks and maintains a neat, clean, and organized store environment; replenishes restrooms and disinfects high-touch areas as required.
• Maintains professional appearance and adheres to the Company's dress code.
• Performs daily sizing and recovery tasks per company best practice to ensure neat presentation and efficient merchandising.
• Expedites newly received merchandise to the sales floor and adheres to monthly presentation guidelines.
• Understands Loss Prevention programs and protection standards.
• Demonstrates integrity and safeguards confidential information, cash, credit card information, and merchandise.
• Follows MOS (Mark-Out-of-Stock) policies and proper disposal procedures when applicable.
• Follows policies concerning cash, check, charge card, refunds, voids, and offline procedures; maintains accuracy with tender handling.
• Maintains a sense of urgency to maximize productivity and minimize steps in workflow.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Ability to use all Store equipment, including PDTs, registers and PCs as required.
• Ability to stand, walk, and move around the Store up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Certain assignments may require other qualifications and skills.
• Stockroom shifts: ability to regularly push, pull and lift more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of primary duties and responsibilities and is not intended to be comprehensive. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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