Retail Associate Job at Blackberry Farm in Walland

Overview

Join to apply for the Retail Associate role at Blackberry Farm

3 weeks ago Be among the first 25 applicants

This range is provided by Blackberry Farm. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.00/hr - $15.00/hr

Responsibilities

• Strong focus on driving sales and delivering refined customer service while demonstrating strong and organized clienteling skills
• Develop strategies and plans to achieve sales results through clienteling, superior customer service, and store events
• Maintains up-to-date product knowledge, shop standards, policy and procedure updates, and upcoming promotions and events
• Ensure a consistent, quality experience for customers
• Ability to create custom gift assortments to accommodate guest needs
• Resolve customer issues with outstanding service and diplomatic skills
• Apply strategic thinking and personal ownership to continue sales growth
• Coach, motivate, and support team members to achieve personal sales goals and growth
• Maintain open lines of communication with the team and director, and participate in weekly meetings
• Consistently implement the company’s visual presentation and merchandising standards
• Be able to work unsupervised in the absence of a manager or supervisor: take ownership of shop and merchandise, stay on task, and take initiative to see what needs to be done in the shop or in storage areas
• Assist with monthly inventory of shops, storage areas, and satellite retail locations
• Provide product feedback and suggestions to buyer based on guest wants, needs, and suggestions
• Work with buyer and marketing to determine website, newsletter, and e-marketing of product
• Maintains merchandise and shop including restocking, receiving, shipping, and organizing

Qualifications

Education and/or Experience

• High school diploma or equivalent
• Minimum of 1-2 years of experience in customer service or retail

Computer Skills

• Must be capable of learning new computer software programs quickly
• Have solid computer and various software knowledge: POS, Inventory systems, Excel, Word, Outlook

Language Skills

• Must have excellent verbal and written communication skills
• Must be able to effectively communicate with guests, team members and managers

Mathematical Skills

• Basic math skills

Reasoning Ability

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals.

Physical Demands

• Must be able to lift up to 50lbs
• Must be able to stand for long periods of time
• Must be able to safely operate a company vehicle or golf cart

Work Environment

• Retail gift shop/ Storage Areas
• 4,200 acres of Blackberry Farm property
• Must be able to work in a fast paced and demanding guest service environment

Blackberry Farm is an Equal Opportunity Employer.