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Ashley, Southeastern VA

Ashley, Southeastern VA is hiring: Retail Office Associate in Chesapeake

Ashley, Southeastern VA, Chesapeake, VA, United States, 23322

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Ashley, Southeastern VA provided pay range

This range is provided by Ashley, Southeastern VA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.00/yr - $14.00/yr

About The Role

As a Customer Relationship Coordinator, you'll be the go-to person for processing customer-financed contracts, maintaining accurate records, and resolving customer concerns with care and professionalism. This is an entry-level role perfect for someone who's eager to grow their career in customer service and account management.

Requirements

Qualifications:

  • Previous experience in customer service (retail or call center preferred)
  • Strong phone etiquette and active listening skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to multi-task, stay organized, and work with urgency
  • Confident problem-solving and interpersonal communication skills
  • A high school diploma or GED

Responsibilities:

  • Greet and assist guests in a professional, welcoming manner
  • Open and manage new guest accounts; explain products and services
  • Process customer transactions in person and over the phone
  • Follow up with customers regarding their financed accounts
  • Resolve concerns, answer questions, and direct inquiries appropriately
  • Maintain accurate customer records and process payments
  • Collaborate with team members to ensure customer satisfaction

You're a great fit if you:

  • Thrive in a fast-paced, people-centered environment
  • Enjoy helping others and resolving challenges
  • Take initiative and have a desire to grow
  • Work well independently and as part of a team

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Short term & Long term Disability
  • PTO & Sick Days
  • Employee Discount
  • Employee Assistance Program
  • 401k

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Administrative

  • Industries

    IT Services and IT Consulting

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