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The TJX Companies, Inc.

The TJX Companies, Inc. is hiring: Retail Backroom Associate in Gloucester

The TJX Companies, Inc., Gloucester, MA, United States, 01931

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Overview

Join to apply for the Retail Backroom Associate role at The TJX Companies, Inc.

Marshalls at TJX Companies offers opportunities for growth and development across our global operations. You’ll be part of a team that values diversity, collaboration, and customer-focused service within our stores, distribution centers, or offices. This is a position with a starting pay range noted below and opportunities to learn and contribute to a leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging with customers, upholding customer experience principles, and maintaining a clean and organized store environment. Adheres to operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support business needs.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures
  • Initiates and participates in store recovery as needed
  • Maintains organizational cleanliness and recovery standards for the sales floor and store as a whole
  • Provides and accepts recognition and constructive feedback
  • Adheres to labor laws, policies, and procedures
  • Supports and participates in shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

Employment Details

Location: USA Marshalls Store 1085 Gloucester MA

Starting pay range: $15.00 to $15.50 per hour. Actual starting pay is determined by factors including relevant skills, qualifications, and experience.

Senioritу level

  • Entry level

Employment type

  • Part-time

Job function

  • Sales and Business Development
  • Retail

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