Retail Store Associate Job at Sherwin-Williams in New Albany

Overview

Retail Store Associate role at Sherwin-Williams. This position supports the success of our retail stores by assisting customers, answering questions about products, recommending solutions, resolving concerns, maintaining product knowledge, and upholding high store standards. This is a part-time role that contributes to achieving store sales goals.

The selected candidate will work at stores within a 10-mile radius of Store #701823, located at 5516 New Albany Rd. E, New Albany, OH 43054.

Base pay range

$13.75/hr - $13.75/hr

Job Description

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Hours & Type

This is a part-time position with a hiring rate of $13.75/hr.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in life, career, and connection. It’s all here for you... let's Create Your Possible.

Process to get Started

1. Online Application: Find the role(s) that interest you on our Careers page: jobsearch.sherwin.com. Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners.
2. Digital Interview: Qualified candidates will be invited to complete a digital video interview via HireVue. The interview will consist of a few behavioral based questions and can be completed on your schedule; please finish within 7 days of invitation.
3. In-Store Interview: Your video interview is reviewed and top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Seniority level

• Associate

Employment type

• Part-time

Industries

• Chemical Manufacturing and Manufacturing

#J-18808-Ljbffr