EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category DHS
Description
Job Title: Unarmed Security Guard
Location: Fort Bliss, Texas
Facility Type: DHS/ICE Short-Term Detention Facility
Reports To: Site Security Supervisor / Contract Manager
Schedule: Full-Time; 24/7/365 Rotating Shifts
Pending Contract Award.
Metris Global is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to helping government identify and solve problems. Our concierge-minded team of special operations and interagency advisors provide professional services, full spectrum pre-deployment, and full mission profile (FMP) training exercises to achieve this mission. Our work has quietly saved lives and taxpayer dollars. If you are passionate about "Training Today's Warriors for Tomorrow's Threats", we would love you to join our Team.
Metris Global Values:
- Work Ethic – Passionate, motivated, proactive, attention to detail.
- Integrity – Unquestionable level of sound morale and ethical principles.
- Professionalism – Conduct oneself with the appearance, demeanor, humility, and competence.
- Loyalty – Commitment to doing what is in our best interest as a company and to our clients.
- Accountability – Humility, transparency, and responsibility.
- Innovation – There is ALWAYS a “better and more efficient way” to complete the mission.
Summary:
The Unarmed Security Guard plays a vital role in maintaining internal safety, order, and compliance in support of DHS/ICE’s mission to detain, process, and ensure the welfare of single adult detainees at a temporary detention facility. This role is responsible for detainee supervision, access control, facility safety protocols, and supporting internal escort and monitoring activities—without the use of firearms. Duties must be carried out in accordance with ICE’s National Detention Standards 2019 (NDS 2019), DHS PREA (6 CFR Part 115), and applicable federal, state, and local laws.
Key Responsibilities
- Control access to non-critical facility areas, check credentials, and direct detainees, staff, and visitors appropriately.
- Monitor detainee activity in housing units, recreation yards, intake, and visitation areas.
- Assist in escorting detainees within facility grounds (non-secure areas) under supervision of armed officers.
- Conduct routine visual inspections and pat-downs and monitor for violations of facility rules.
- Report disturbances or rule violations immediately to supervisors; assist in verbal de-escalation tactics.
- Support safety inspections, enforce facility cleanliness standards, and ensure PPE and hygiene compliance.
- Maintain accurate logs of detainee movement, incidents, and facility checks.
- Enforce facility rules, maintain order, and support a safe, humane environment in line with ICE standards.
- Other duties as assigned.
Requirements:
- U.S. Citizen or Lawful Permanent Resident (subject to DHS screening criteria).
- High school diploma or GED.
- 6 months to 1 year of experience in security, corrections, military, or detention preferred
- Must pass DHS/ICE background investigation (Standard Form 85P and ICE security vetting process).
- Ability to walk, stand, climb stairs, and restrain detainees if necessary without the use of weapons.
- English fluency required, Spanish proficiency a plus.
- Strong verbal de-escalation, observation, and report-writing skills.
- Must complete PREA training, NDS 2019 overview, facility orientation, and CPR/First Aid certification.
Position Conditions & Schedule:
- Required to work rotating shifts (days, swings, overnights) including weekends and holidays.
- Must operate in a controlled environment with high levels of detainee interaction.
- Position is designated under PREA standards (6 CFR § 115.117) and includes enhanced screening.
- Must comply with DHS Trusted Workforce 2.0 continuous vetting policy.
Preferred Qualifications:
- Experience working in an immigration detention, jail, or corrections environment.
- Familiarity with ICE NDS 2019 standards or DHS detention operations.
- Training in verbal judo, trauma-informed care, or crisis intervention.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Benefits:
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- STD/LTD Insurance
- Paid time off
Full-Time/Part-Time Full-Time
Position Unarmed Security Guard
Division Metris LLC
Number of Openings 1
Exempt/Non-Exempt Non-Exempt
Hiring Manager(s) Brenda Lenhardt
Req Number DHS-25-00005
Open Date 6/22/2025
Location El Paso
About the Organization Metris is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded by current and former members of the United States Special Operations and Interagency community headquartered in Orlando, FL. Established in order to provide the most well-rounded and realistic solutions to its clients, Metris brings the best-value proposition and true Subject Matter Expertise in all that we do.
This position is currently accepting applications.
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